Shop Technician

• Performs diagnostics, repairs, and preventative maintenance on heavy equipment in the main shop.
• Supports shop operations by completing assigned work orders efficiently and accurately.
• Works closely with Shop Supervisors, Service Managers, and other technicians to maintain workflow and meet customer expectations.
• Ensures all repairs follow manufacturer guidelines and company standards.
• Represents Stowers Machinery with professionalism during internal and occasional customer interactions.

• Understanding of diesel engines, hydraulics, electrical systems, and heavy equipment components.
• Ability to read and interpret service manuals, schematics, and diagnostic reports.
• Proficiency with diagnostic tools, shop equipment, and repair procedures.
• Strong communication skills for reporting findings and coordinating with shop leadership.
• Ability to complete accurate documentation and follow established processes.
• Knowledge of safety procedures, PPE requirements, and shop best practices.

• Experience repairing heavy equipment, diesel engines, or related machinery.
• Familiarity with Caterpillar equipment and dealership service processes.
• Certifications in diesel technology, hydraulics, or equipment repair.

• High School Diploma or equivalent required.
• Technical training or an Associate degree in diesel technology, heavy equipment repair, or a related field preferred.

• Perform diagnostics, troubleshooting, and repairs on heavy equipment in the shop.
• Complete preventative maintenance services including fluid changes, inspections, and adjustments.
• Document all findings, parts used, and repair actions in work orders.
• Communicate equipment condition and recommended repairs to supervisors.
• Maintain tools, equipment, and work areas in clean and safe condition.
• Follow all safety procedures and ensure compliance with company and regulatory standards.
• Assist with moving equipment in and out of the shop as needed.
• Support warranty repair processes and proper documentation.

• Support less experienced technicians by sharing knowledge and proper repair techniques when needed.
• Promote a safe, organized, and efficient shop environment.
• Assist in training new technicians on procedures, documentation, and equipment operation.
• Represent the shop positively through teamwork and professionalism.

• Hands on experience with heavy equipment diagnostics and repair.
• Strong problem solving skills with the ability to identify and resolve mechanical issues.
• Familiarity with Caterpillar service systems and diagnostic tools.
• Ability to work efficiently in a high volume shop environment.

• Ability to lift, carry, or move heavy components and tools as required.
• Ability to stand, bend, climb, or work in confined spaces for extended periods.
• Ability to wear required PPE in shop environments.
• Ability to manage multiple tasks and maintain accuracy in a fast paced setting.
• Must meet requirements for driving company vehicles if applicable.
• Shop based role with regular exposure to noise, machinery, and industrial conditions.
• Frequent interaction with technicians, supervisors, and parts personnel.
• Fast paced environment requiring adaptability and strong communication.
• Standard work schedule with potential overtime during peak demand.

At Stowers Machinery, you’re not just taking a job—you’re joining a team that powers progress across East Tennessee as a trusted Caterpillar dealer. We invest in our people with hands-on training, clear career paths, and opportunities to grow across departments. You’ll work alongside experienced teammates who value safety, teamwork, and doing…