Retail Route Optimizer TN, Knoxville

Retail Route Optimizer - (TN, Knoxville)

Job Description:

Route Optimizer
Department:
Operations - Vending & Refreshment Services

Schedule:

Full-time

Location:

TN, Vonore

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experience. We are seeking a Route Optimizer to support operational excellence, improve route efficiency, strengthen fleet and asset compliance, and ensure high-quality service delivery across our operations. This role is designed for someone who thrives in a fast-paced environment, can turn data into actionable insights, and is motivated by driving efficiency and accountability across routes, assets, and inventory.

• Review previous day's operations to identify efficiency gaps and improvement opportunities.
• Create and adjust daily route schedules to optimize delivery flow and ensure customer satisfaction.
• Identify and schedule corrective maintenance for card reader issues discovered during routing.
• Adjust par levels, product quantities, and service frequencies to improve efficiency and reduce waste.
• Monitor waste by asset and implement solutions that reduce product spoilage and loss.
• Resolve pricing and DEX mismatches to maintain accurate product pricing and inventory integrity.
• Conduct regular asset inventories and maintain precise records across all assigned equipment.
• Ensure accountability for route cash and product variances, addressing over/short discrepancies.
• Maintain compliance with vehicle whip around procedures to uphold safety and fleet standards.
• Track Azuga/GPS compliance to ensure route adherence and optimize performance.
• Coordinate fleet maintenance and ensure assigned vehicles remain in safe, operational condition.
• Conduct weekly truck inventory checks to validate product accuracy and reconcile discrepancies.
• Approve vending sandwich menus based on customer needs, consumption trends, and inventory levels.
• Schedule and facilitate monthly CHAT meetings to review performance, issues, and improvement strategies.
• Lead new hire orientation for incoming operations employees.
• Adjust changer usage based on reporting to optimize cash handling performance.
• Monitor and ensure cloud compliance across vending machines.
• Follow up on Form X inspections and ensure merchandisers address any corrective actions.

• High school diploma or equivalent required; bachelor's degree preferred.
• Experience in route optimization, logistics, transportation, or operations strongly preferred.
• Strong analytical mindset with the ability to interpret data and make informed decisions.
• Excellent organization, time management, and prioritization skills.
• Ability to work independently with strong accountability and follow-through.
• Proficiency with Microsoft Office Suite; familiarity with inventory or fleet management systems preferred.
• Experience in fleet compliance, GPS tracking systems, or DOT processes a plus.
• Strong communication and interpersonal skills to partner with drivers, merchandisers, and leadership.

• Competitive salary.
• Comprehensive medical, dental, and vision insurance plans.
• 401(k) retirement savings plan with company match.
• Voluntary FSA, life insurance, and short/long-term disability options.
• Seven paid holidays and five paid days off annually (PTO increases after one year of service).
• Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

Five Star Breaktime Solutions is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage veterans and individuals with disabilities to apply.