Airport Operations Specialist

This position is an entry level position, and under direct supervision of the Director of Operations. This position manages the use of airport facilities in accordance with established policies and procedures. Maintains airport compliance with Federal Aviation Regulation (FAR) Part 77 and 139, Transportation Security Regulation (TSR) Part 1542, and all other applicable statutes, regulations and requirements. Ensures the safety and security of all airport users.

Provides operational support to the public, airport tenants, and authority personnel. Operates various computer software applications and performs related work as required. The nature of the work performed requires that an employee in this class interact with other Authority employees, airport tenants, vendors, and the public. Employee must be capable of prioritizing several tasks concurrently.

• Performs basic airport badging functions. Conducts record checks, processing documents, and issues badges including entry into computerized systems and filing of badging records.
• Trains and tests airport employees on SIDA, non-movement, and movement area operating procedures.
• Maintains current knowledge of all Tri-Cities Airport Authority rules, regulations, directives, and policies.
• Assists in ensuring that all airport operations comply with FAR Part 139, Part 77, TSR Part 1542, and other applicable federal, state, and local statutes and regulations.
• Conducts periodic, daily, and as necessary, continuous inspections of runways, taxiways, and other airport facilities to identify and document damage, deterioration, debris, and other unsafe or non-compliant conditions.
• Coordinates with airport departments on airfield repairs, airfield lighting, janitorial, maintenance of the terminal and grounds, parking, and ground transportation.
• Assists in establishing policies, procedures, directives, and practices governing the operation of airport terminals, runways, roads, and grounds.
• Reports to and confers with airlines, tenants, FAA representatives and others on operation matters and takes or recommends appropriate actions.
• Responds to staff, tenant, and customer questions and requests regarding airside and landside operation issues.
• Assists in coordinating airport operations during assigned shifts, ensuring the safety and security of the public, tenants, and airport staff.
• Assists in coordinating the use of airport facilities by air carriers, air cargo, military, and charter aircraft operators.
• Assists in coordinating and monitoring airport construction activities. Maintains safety and security standards for all airport construction activities.
• Monitors and ensures safe vehicle operations on movement and non-movement areas.
• Implements wildlife control procedures and ensures compliance with the Airport’s Wildlife Hazard Management Plan and applicable Federal and State regulations. Including the use of pyrotechnics.
• Implements snow and ice control procedures and ensures compliance with the Airport’s Snow and Ice Control Plan.
• Issues and files Notices to Air Missions (NOTAMs) to report all conditions that impact the safe operations of aircraft and ensures that they are promptly communicated to the FAA, air carriers, and other airport users.
• Enforces compliance with the Airport Rules and Regulations and the Airport Security Plan through the Violation Notice Program.
• Performs customer service functions in the airport including passenger assistance and crowd control.
• Performs other functions as requested by the Director of Operations to ensure compliance and the safety and security of airport tenants and the public.
• Assists with Charter Operations as needed.
• Performs duties/shifts in the Communications Center.
• Other duties, as assigned

• Knowledge of job-relative FAA and TSA regulations.
• Knowledge of customer service principles and practices.
• Skill the maintenance of files and records.
• Excellent verbal and written communication skills.
• Excellent computer skills.
• Proficiency in the use of a personal computer is necessary, including skills in Microsoft Word, Excel, and PowerPoint.
• Excellent interpersonal skills.
• This position…