Service Advisor at Inland Truck Equipment

Drive customer satisfaction at Inland Truck & Equipment as a Service Advisor in Terrace, BC. This role focuses on service check-ins, scheduling, and maintaining exceptional customer communication throughout the service process.

Inland Truck & Equipment is seeking a knowledgeable Service Advisor to enhance service delivery. With over 3 years of automotive or equipment service experience preferred, you'll advise customers on vehicle care, provide estimates, and ensure clear communication. Training is available for candidates exhibiting strong customer service skills.

Your role will embody Inland's commitment to the highest service standards.

Key Responsibilities:

• Greet customers and handle phone inquiries promptly

• Schedule service appointments and check-ins efficiently

• Provide thorough estimates and secure customer approvals

• Maintain ongoing communication during service processes

• Advise customers on vehicle maintenance and warranty details

Requirements:

• 3+ years of service-related experience

• Strong communication and interpersonal skills

• Good mechanical aptitude and organizational abilities

• Must lift up to 50 lbs and manage various service tasks

• Knowledge of safety regulations in service operations

Embrace this chance to blend technical knowledge and outstanding service at Inland Truck & Equipment.