Customer-Focused Service Advisor at Straightline

Join Straightline Chevrolet Buick GMC as a Service Advisor, supporting customers through vehicle maintenance and repair. This role emphasizes customer relationships and requires strong service skills.

In this customer-centric position, you will guide clients in scheduling maintenance and repairs. Straightline Chevrolet Buick GMC seeks candidates with excellent communication and automotive knowledge to foster relationships and address concerns effectively. You'll coordinate with service teams to ensure timely repair completions, enriching the customer experience with follow-ups and repair guidance.

Key Responsibilities:

• Provide exceptional front-line service in the Service Department

• Greet customers and ascertain their service needs

• Coordinate with technicians for efficient vehicle repairs

• Maintain detailed records of services performed

• Promote special offers and dealership services

Requirements:

• High school diploma; post-secondary education preferred

• Experience as a Service Advisor in the automotive industry

• Strong understanding of vehicle systems and repairs

• Excellent communication and organizational skills

• Proficient with automotive service software

Maximize customer satisfaction and enhance service quality at Straightline Chevrolet Buick GMC through effective communication and technical knowledge.
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