Recreation Clerk - Casual Job Terrace area,BC Canada,Customer Service/HelpDesk

DEFINITION

Under the supervision of the Aquatic Supervisor or Director of Parks, Recreation & Culture, or designate, the Recreation Clerk provides front line customer service including program registration, admission of patrons to the facility, maintains records, reconciles and balances cash transactions, performs clerical duties and deals effectively with the public. This position is located at the Terrace and District Aquatic Centre and/or the Sportsplex.

EXAMPLES

OF WORK PERFORMED

Be the first point of contact to the public; answer public enquiries about the Aquatic Centre or the Sportsplex Centre's programmes and schedules;

Operate point of sales (POS) system;

Receive cash, perform all cash procedures including issuing receipts and credit card transactions, record and balance daily cash transactions as well as issue facility passes and registrations utilizing Active Net;

Know and follow emergency procedures;

Assist in maintaining and overseeing lobby, washrooms and change room use (Aquatic Centre);

Perform janitorial duties, as assigned;

Other related duties, as required.

MINIMUM TRAINING AND EXPERIENCE

Completion of Grade 12;

Minimum of one-year related experience, in either retail and/or bookkeeping/clerical;

Ability to operate related software and equipment;

Computer experience, preferably in a Windows environment, and Active Net software;

Accurate typing speed of 55 wpm;

Some janitorial experience;

First Aid certification or willing to acquire;

Ability to work independently and to accomplish tasks and assignments;

Ability to deal effectively with co-workers and the public;

Good written and oral communication skills.

The above statement is a general description of the principal functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

The City of Terrace is committed to fostering an inclusive, respectful, and equitable workplace that reflects the diversity of the community we serve. We encourage applications from all qualified individuals.

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