Customer Service Agent at LCBO

Position: Holiday Customer Service Agent at LCBO
Location: Area E (Thornhill)

Spread holiday cheer as a Holiday Customer Service Agent at LCBO in Thornhill, Ontario, earning $20.82 per hour. Deliver exceptional experiences from November 16 to December 31, 2026, with customer support and cash handling.

The LCBO is seeking dedicated Holiday Customer Service Representatives who are passionate about providing outstanding service in our retail stores.

This role offers extensive training, equipping you with valuable customer service skills while exploring the world of spirits. Prepare to engage with customers while managing inventory and maintaining a safe environment.

Key Responsibilities:

• Serve customers efficiently using the POS system

• Ask for donations for the Spirit of Sustainability campaign

• Participate in customer satisfaction surveys

• Replenish stock and ensure store cleanliness

• Lift cases up to 40 lbs and stand for long periods

Requirements:

• Must be at least 18 years old

• Bilingualism in English and French is a bonus

• Legally eligible to work in Canada

• Available weekends and holidays

• Ability to handle physical demands of the role

Become a key part of the LCBO's holiday team, delivering exceptional service and creating memorable shopping experiences.