Gaming Technician

Job Title

Gaming Technician

Terre Haute, IN, US, 47803

Terre Haute Casino Resort

Competitive pay and benefits.

• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate coursework)
• A Variety of Team Member Discounts including:
  • Ford Affiliate Program
  • Verizon
  • AT&T
  • Tickets At Work
  • Skechers
  • Sherwin Williams
  • Meal Discounts
• Fun Team Member Events
• Company‑Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and the chance for further professional development

Candidate will act to ensure the daily operations of the slot machines and self‑serve sports wagering kiosks and other gaming related equipment on the casino floor. Candidate must have knowledge of all slot machine types and games.

• Perform all necessary repairs to slot machines, self‑serve sports wagering kiosks, table game shufflers and related equipment, all gaming related signs, and slot monitoring equipment and also rebuild and repair slot parts, self‑serve sports wagering kiosks, tools and related equipment as appropriate.
• Troubleshoot and repair any slot machine, self‑serve sports wagering kiosk, and related equipment including all circuit boards without assistance.
• Responsible for the initial set‑up and check‑out of new slot machines and self‑serve sports wagering kiosks to ensure all are in proper working condition.
• Perform floor repair and preventative maintenance of all slot machines, gaming related equipment and self‑serve sports wagering kiosks, including cleaning machines and overhauls.
• Coordinate all repairs, maintenance, and installations in accordance with gaming regulations.
• Observe all policies and procedures.
• Maintain the integrity of the slot machine, table game, and self‑serve sports wagering kiosk equipment and secure all company assets and property at all times.
• Responsible for the security of keys, radios, tools, and equipment from check‑in to check‑out.
• Responsible for completing all regulatory and company operational logs/forms correctly; i.e., meal books and repair logs, etc.
• Complete slot machine repair slips and related repair logs; i.e., CPU, I/O and parts sign out sheets.
• Tag repairable parts noting appropriate information.
• Circulate through the assigned area replacing broken or burned‑out bulbs, rubbing reels, positioning vacant nonfixed slot seating as close to the slot machine as possible.
• Assist other floor personnel when advanced troubleshooting skills are required.
• Perform all other duties as assigned.

• Minimum of one‑year slot repair experience in a casino environment and/or 1,000 hours formal training in electronics or equivalent related work experience preferred.
• Maintenance and electronic background helpful.
• Must possess a general knowledge of electronics, and basic computer systems.
• Excellent troubleshooting skills for all related slot equipment changes.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to logically and independently plan, organize, and complete work.
• Ability to set and achieve high standards of performance.
• Ability to make progress on multiple assignments under time constraints; ability to travel to various locations of the business to provide technical support as approved.
• Excellent analytical, problem‑solving, critical thinking and decision‑making skills.

• Ability to conduct analyses and generate reports to reflect findings.
• Ability to express ideas or make recommendations concerning job related issues; learn specific job duties and complete detailed work assignments: maintain knowledge of basic concepts and techniques.
• Ability to perceive quality of work, read material and review documents; review instructions and hear inquiries from guests, clients or staff.

Candidate must be able to obtain and maintain an Indiana Gaming license.