Lead Fulfillment Specialist

Job Description Summary

The Program Fulfillment Leader will demonstrate accountability for function, business, and strategic objectives. In the role, you will coordinate and expedite the flow of materials (from suppliers and also within departments) according to production schedules. You will plan and schedule material/production needs via collaboration with manufacturing programs and shops as part of the larger integrated product team and communicate across the supply chain to ensure alignment on material needs/constraints.

Acts with humility. Leads with transparency. Delivers with focus.

These roles will be located onsite in Durham, NC, Peebles, OH, and Lafayette, IN.

• Engage with supply chain and manufacturing programs to compliantly drive critical part delivery and allocation calls.
• Work collaboratively with cross-functional teams to ensure short term execution as well as longer term planning to ensure capacity to meet business need in future quarters
• Manage material processes and systems to provide accurate signals, includes data cleanliness requirements (removal of defects/inaccuracies).
• Working with the warehouse for incoming hardware to ensure that part tracking and allocation is accurate in systems.
• Understand system processing at the fulfillment horizon to align to program needs.
• Reviews waterfalls and open orders to manage shortages while building strong relationships with internal supplier management team.
• Communicates program needs clearly and concisely to drive results at internal and external source locations
• Work with warehouse teams (Erlanger or CPLC) to ensure material flow and kitting to align to build plan.
• Ensure operational alignment with production plan and KPIs.
• Understanding inventory transactions and their impact on the MRD signal to optimize inventory and process improvements.
• Develop in-depth knowledge of a technical discipline. Use prior experience and acquired technical expertise to execute policy/strategy.
• Collaborates with internal sourcing management teams and assembly teams to mitigate work-stops while reducing delinquency to achieve 100% OTD
• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Uses judgment and has ability to propose different solutions outside of set parameters. Uses prior experience and on-the-job training to solve tasks. Has access to technical skills and analytic thinking required to solve problems. Able to utilize multiple sources outside of own team to arrive at decisions.
• Leads and owns several process and standard work improvement projects each year.
• Manages and executes problem solving standard work processes including the organization of an action planning team, identification and refinement of an accurate problem statement, and measuring solution progress.
• Expected to be knowledgeable at all levels of responsibility and be able to train direct reports.
• Should be able to cover all the managers’ job responsibilities when they are out with minimal hand-off expectations.

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with a minimum of 4 years of experience in material planning, fulfillment, supplier delivery, or manufacturing operations) + 5 years of material planning, fulfillment, supplier delivery, or manufacturing operations

• Experience working in or directly with manufacturing facilities
• Aptitude in GEA materials systems: CAS, Oracle, FOA, AOA, AMT, etc.
• Strong oral and written communication - must be able to deliver clear and concise messages to drive outcomes
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
• Proven analytical and organizational ability
• Ability to effectively manage competing priorities and resolve challenges simultaneously
• Lean/Continuous Improvement experience/mindset
• Ability to hold others accountable and lead via influence
• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical…