Frontend Team Leader

Position: RONA Frontend Team Leader
Location: Terrebonne

Join RONA as a Frontend Team Leader, where your leadership will shape exemplary service in our retail environment. Supervise cashiers, ensure efficiency, and guide new staff to success.

In this vital role, you’ll be responsible for maintaining the quality of the service provided by your team. From managing cash register operations to resolving customer inquiries, your focus will be on fostering an engaging shopping experience. Enhance your skills in a company that values your input.

Key Responsibilities:

• Lead and supervise cashier personnel for service quality

• Monitor cash register coverage and ensure availability

• Handle refunds and maintain cash drawer integrity

• Carry out efficient opening and closing tasks

• Train and support staff on company programs and procedures

Requirements:

• 1 year retail experience with team leadership

• 1 year managing a retail or customer service team

• Strong detail orientation and communication skills

• Commitment to mentoring and supporting staff

• Focused on enhancing customer satisfaction

Champion service excellence and team development at RONA.