Senior Software Developer Care Operations

Location: Terrebonne

Transform care agent capabilities as a Senior Software Developer on the Toast Care Experience team. Enhance systems that directly affect restaurant support efficiency.

Toast is creating a unified platform for care agents, and as a Senior Software Developer, you will play a key role in this transformation. You’ll build tools that support fast and effective resolutions to restaurant issues. Your expertise will drive performance and reliability in a high-throughput environment, contributing to the success of our client restaurants.

Key Responsibilities:

• Lead the development of care agent systems

• Build robust backend integrations for customer data

• Ensure tools remain operationally sound under pressure

• Collaborate with care operations to streamline workflows

• Influence technical decisions impacting system architecture

Requirements:

• Minimum 5 years in software engineering

• Expertise in Java, Kotlin, or comparable languages

• Experience with third-party platform integration

• Commitment to operational excellence and system reliability

• Knowledge of AI-assisted development frameworks

Become a vital part of Toast’s mission to empower restaurants through innovative technology.
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