Store Team Member
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Overview
Join to apply for the Store Team Member role at Academy Sports + Outdoors
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service and helping navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy’s Mission.
Responsibilities- Provide fast, friendly customer service and assist customers with product selection.
- Support store profitability and customer satisfaction through effective service and engagement.
- Education:
High school diploma or general education degree (GED) preferred. Associate or Bachelor’s in Criminal Justice preferred for Asset Protection Team Member only. - Work Experiences:
Previous related work experience preferred; operating POS equipment and related duties may be required depending on role. - Skills:
Excellent customer service orientation; ability to connect with customers; problem solving and communication skills; ability to manage multiple tasks with strong organizational skills; basic math and reading comprehension; proficiency with POS equipment (Cashier Only); willingness to learn and adhere to safety and procedural guidelines.
- Ability to work flexible schedules including nights, weekends, and holidays based on business needs.
- Acceptable hearing and vision to perform duties; ability to walk, reach, talk; occasional sitting, climbing, balancing, stooping, kneeling, crouching, pushing and pulling.
- Constantly lift up to 10 pounds and occasionally up to 60 pounds; continuous use of hands and fingers; vision requirements as specified.
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
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