Customer Service Administrator

Job Details

Recruit4staff are representing a well‑established manufacturing business in their search for a Customer Service Administrator to work in Tewkesbury. Job Details:

• Hours of Work:
  Monday to Friday, 8:30 am to 4:30 pm
• Duration:
  Permanent
• Benefits:
  Hybrid working - 3 days in the office and 2 days at home (on a rota), 25 days holiday plus bank holidays
• Job Role:
  
  The Customer Service Administrator will be responsible for managing daily order requirements and handling customer enquiries for a specific range of accounts.

Key duties include prioritising workloads, processing orders accurately, maintaining customer specification files, and supporting the wider team with training, resource cover, and continuous improvement initiatives.

This Customer Service Administrator role plays a vital part in ensuring product specifications are up to date and supporting cost‑saving projects.

Essential Skills, Experience, or

Qualifications:

• Previous experience in a similar role within the manufacturing industry
• Experience of networking across a multi‑site organisation

Advantageous Skills, Experience, or

Qualifications:

• Good knowledge of a packaging business/manufacturing processes

• Involvement in technical order adjustments.
• Commutable From:
  Tewkesbury, Cheltenham, Worcester, Gloucester, Hereford

Similar Job Titles:
Customer Service Admin, Administrator, Admin, General Administrator, Order Processor, Manufacturing Admin, Customer Service Executive, Customer Service Advisor