Senior Administrator

At NPL, we’re helping make the impossible, possible. As the UK’s National Metrology Institute, our work underpins confidence in science, technology, innovation and industry. Behind that work are the people who make sure our teams are connected, organised and able to deliver at pace.

We’re looking for a highly organised, proactive and service-driven Senior Administrator to support our Digital Innovation function and the CIO Senior Leadership Team. This is a varied role for someone who enjoys bringing structure to busy environments, keeping people and information moving, and providing calm, reliable support across a fast-changing portfolio of digital, data and AI activity.

As Senior Administrator, you’ll manage and coordinate the day-to-day administrative, executive support, calendar management and portfolio coordination activities that keep Digital Innovation running effectively. You’ll provide practical support to the Head of Digital Innovation, CIO and CIO Senior Leadership Team, helping ensure meetings, papers, actions and minutes, records, communications and planning information are well organised, accurate and delivered to agreed standards.

• Act as a key point of contact for Digital Innovation administration requests, responding professionally and helping colleagues get the right support.
• Provide diary, calendar, meeting and administrative support for the Head of Digital Innovation, CIO and CIO Senior Leadership Team, including scheduling, logistics, agendas, actions, travel and expenses.
• Coordinate administrative activity across the function so that work is delivered to agreed deadlines, quality expectations and business standards.
• Prepare, format, circulate and maintain documents, reports, presentations, briefing materials, meeting papers and management information.
• Support Digital Innovation portfolio administration, including action tracking, document management, planning information, stakeholder lists and coordination of programme activity.
• Administer and maintain SharePoint sites, Teams spaces, mailing lists, document libraries, records and collaboration areas.
• Coordinate administration for AI, Copilot and digital adoption activity, including working groups, governance forums, stakeholder networks, workshops and engagement events.
• Gather information, prepare summaries, coordinate inputs and maintain action logs, decision records and evidence where required.
• Help improve and maintain administrative systems and records, ensuring they remain compliant with company procedures, information management expectations and relevant standards.
• Take reasonable duty of care for your own health and safety, and for others who may be affected by your work, following health and safety instructions at all times.