Sales Administrator

Sales Administrator

Tewkesbury, Permanent, Full time

Salary £28/30k doe.

Our established Tewkesbury-based client is seeking an experienced Sales Administrator. The ideal candidate will have worked in a similar role within the technical engineering sector; knowledge of electronic components would be advantageous.

Purpose of this role:

Support customer by processing orders, managing customer accounts, and handling office paperwork to keep daily operations running smoothly.

Start-to-finish orders management, pre- and post-order customer service (priority: customer care, satisfaction, and retention).

Supporting with business development activities when time allows

* Order Processing

Entering customer purchase orders, checking pricing, and verifying payment details.

* Generating Quotes

Promptly following a customer enquiry. Liaising with suppliers both internal and external to ensure the best delivery. Following up quotes

* Customer Support

Answering phone or email queries regarding product availability, delivery dates, and after-sales care.

* Record Keeping

Updating CRM system, maintaining accurate sales files, and generating periodic reports.

* Department Coordination

Communicating with despatch, manufacturing and finance teams to ensure on-time shipments and invoicing

* General

Any other duties which the employee may be required to perform by their line manager or MD

Required Skills:

* Previous experience of working in a busy engineering sales admin role

* Written and verbal communication skills – clear and precise

* Proficiency in Microsoft Office (especially Excel), strong organization, clear telephone communication, and attention to detail.

* Inter-personal skills and the ability to liaise Ability to work in a team

* Ability to follow instructions

* Ability to manage own workload in a timely manner

Performance measures:

* Efficiency of sales admin

* Accuracy in all recorded information

* Feedback from customers

General:

* Timekeeping, attendance

* Communication skills

* Attitude and initiative

On site parking available. Hours 8.45-4.45 Monday to Thursday and 3.15pm finish on a Friday.

If you think you have the qualities and skills required, please forward your up to date CV details to First Choice Recruitment OR to discuss this role further, please call us on (phone number removed)

First Choice Recruitment are a privately owned independent Recruitment service provider; we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers