Operations Coordinator

We are a specialist solar solutions provider seeking a detail-oriented and proactive Operations Coordinator to join our small, agile team.

You will be responsible for the heartbeat of our supply chain— coordinating everything from international procurement and stock control to ensuring our customers receive their orders on time.

The ideal candidate thrives in a "small team" environment and is comfortable communicating with partners both locally and overseas.

• Inventory & Procurement:
  Monitor stock levels and initiate purchase orders to ensure consistent availability for our leisure and security industry clients.
• International Liaison:
  Communicate directly with suppliers in the UK and China to manage lead times, product specifications, and order status.
• Logistics Management:
  Coordinate with freight forwarders to manage the import process. You will be responsible for booking shipments, tracking deliveries, and resolving any transit issues.
• Data & Administration:
  Maintain accurate records through diligent data input. You will ensure our internal systems reflect real-time stock and order data.
• Office Support:
  Act as a professional point of contact for incoming phone calls and general inquiries.
• Team
  
  Collaboration:
  
  As part of a close-knit team, you will provide "cross-cover" support for colleagues during holidays or peak periods to ensure business continuity.
• Liaising with Sales:
  Provide regular stock-level updates to the sales team.

• Software Proficiency:
  Advanced skills in Microsoft Excel (essential for data and stock tracking) and proficiency in Microsoft Word.
• Communication:
  Excellent written and verbal communication skills, with the confidence to liaise with international suppliers.
• Organisation: A natural ability to multitask and prioritise a varied workload without losing sight of the details.
• Experience (Advantageous):
  Previous experience with Sage accounting software is a significant plus, though training will be provided for the right candidate.
• Technical Literacy:
  While you don't need to be an engineer, a willingness to learn the basic specifications of solar components (Watts, Volts, Amps) to ensure data entry accuracy.
• Team player:
  Works collaboratively with colleagues to achieve shared goals.