Credit Control Manager

Credit Control Manager – 6708

Location:

Tewkesbury

Contract:

Permanent

Hours:

Monday to Friday, 9 am to 5 pm
Salary: £34,000 to £38,000 DOE

Key Responsibilities of a Credit Control Manager:

* Lead and take part in the day-to-day debt collection process across the business.

* Manage, motivate, train, and develop a team of three Credit Controllers to meet KPIs and performance targets.

* Monitor aged debt and provide regular reporting and insight to senior management.

* Implement, maintain, and continuously improve credit control procedures and best practice.

* Build and maintain strong working relationships with customers, Sales Managers, Depot Managers, and internal stakeholders.

* Proactively manage accounts with external legal advisors and oversee escalation where required.

* Manage bad debt write-offs and support the review of bad debt provisions alongside the Head of Finance.

* Lead and support improvement projects relating to systems, processes, and ways of working.

Key Skills of a Credit Control Manager:

* Proven experience in credit control or debt management, ideally within a managerial or supervisory role.

* Strong leadership and people management skills with a hands-on approach.

* Good working knowledge of Microsoft Excel.

For more information, please contact Katie Tyrrell at First Base Emplyoment