Inventory Specialist

Base Pay Range

$18.00/hr - $21.00/hr

• Execute, monitor, and train inventory best practices and standard operating procedures for the entire store, including front end and pharmacy.
• Support pharmacy inventory management activities: receiving, counting, ordering, facilitating returns.
• Champion On‑Shelf Availability; receive, count, price, and process all in‑store inventory and ensure planogram accuracy.
• Review and coordinate use of reports and system applications to maintain accurate front‑end and pharmacy on‑hand balances and pricing.
• Execute and maintain front‑end and pharmacy asset protection techniques; file claims for overages, shortages, order errors, and damaged goods including prescription drugs.
• Open and close the store in the absence of store management, handling all required system start‑ups, cash handling, cashier responsibilities, and ensuring readiness.

• Engage customers by greeting them and offering assistance with products and services.
• When serving as the leader on duty, resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer‑service best practices with all team members, using Walgreens service traits.

• Execute and coach team members on inventory management processes, including order creation, review, and receipt.
• Scan deliveries while vendors are present; focus on One‑Box receiving and take appropriate action for undelivered or incorrect orders.
• Verify all pharmacy shipments are posted; complete/verify postings of all pharmacy warehouse orders, prescription and OTC orders, and secondary vendor orders.
• Perform OSA end‑to‑end process, including warehouse and DSD for planogrammed departments, disposals, call‑ins, vendor returns, and scan‑outs.
• Complete pharmacy inventory activities under pharmacist supervision: recalls, vendor returns, non‑controlled and damaged returns, interstore transfers, and claim posting.
• Execute pricing activities: price changes, markdowns, deletes, and regulatory pricing tasks.
• Support front‑end and pharmacy ordering by ordering expense items, monitoring manual orders, and maintaining consigned inventory.
• Maintain accurate inventory counts and compliance with state and local laws for regulated products.
• Assist with inventory records, including posting received products, organizing invoices, and preparing for physical inventory.
• Support clean and well‑merchandised shelves and counters.
• Use all store systems and equipment.
• Coach team on package delivery activities, scanning, daily inventory functions, and pickup program execution.
• When acting as the leader on duty, handle POS sales, record errors, voids, returns, refunds, and cash drops.
• Comply with all company policies and maintain respectful relationships with coworkers.
• Perform additional tasks as assigned.

• Attend company‑based trainings and complete all e‑learning modules, including safety training.
• Obtain and maintain a valid pharmacy license/certification as required by the state.

• Serve as liaison between management and non‑management team members; coach and develop capabilities related to inventory systems.
• When serving as the leader on duty, communicate tasks to team members and report disciplinary issues and customer complaints to management.

• Six months of prior work experience with Walgreens (internal) or one year of prior retail work experience (external).
• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evening and weekend hours.
• “Achieving expectations” rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior work experience with Walgreens, with an evaluation on file.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability and veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills, education, and experience. This role will remain open until filled.

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