Sales Representative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary

Xylem is looking for a Sales Representative to support our Flygt brand of products. The Sales Representative plays a critical role in promoting and selling wastewater industry products, with a focus on pumps and services to customers in the Eastern Massachusetts and Rhode Island area. This position involves identifying potential customers, conducting sales presentations, and negotiating contracts. The Sales Representative collaborates with cross functional teams to address customer needs, perform market analysis, and implement sales strategies.

Additionally, this role involves maintaining strong customer relationships and providing excellent customer service. Strong sales skills, a thorough understanding of the wastewater industry, and the ability to work independently are essential for success in this role.

Responsibilities Prospecting and Generating Leads

• Identifying potential clients and target markets
• Conducting market research to understand customer needs and preferences
• Using various methods to generate leads such as cold calling, networking, and referrals
• Maintaining a pipeline of potential clients

Building and Maintaining Relationships

• Establishing rapport and trust with clients
• Understanding and addressing clients' needs and concerns
• Providing excellent customer service
• Regularly following up with clients to ensure satisfaction and identify potential opportunities

Conducting Sales Presentations and Negotiations

• Preparing and delivering effective sales presentations
• Negotiating terms and pricing with clients
• Utilizing persuasive and effective communication skills
• Closing deals and securing contracts

Meeting Sales Targets and Goals

• Setting and achieving sales targets
• Developing and implementing sales strategies
• Tracking and reporting on sales performance
• Identifying areas for improvement and implementing solutions

Collaborating with Team Members

• Working closely with marketing and product teams to understand products and services
• Collaborating with colleagues to share ideas and strategies
• Providing support and assistance to team members when needed

Staying Up-to-date with Industry and Product Knowledge

• Continuously learning about industry trends and developments
• Keeping up-to-date with product knowledge and features
• Attending workshops, trainings, and conferences to enhance skills and knowledge

Managing Accounts and Sales Process

• Maintaining accurate and organized records of sales activities and client information
• Managing accounts and ensuring customer satisfaction
• Coordinating with internal teams to ensure smooth and timely delivery of products or services
• Managing contracts and agreements with clients

High Impact Behaviors

• Continuous Professional Development:
  Professionals should be committed to lifelong learning, seeking out opportunities for self‑improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork:
  Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance:
  High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field or equivalent work experience including 2+ years’ sales or sales related experience (pump or process industry preferred).
• General knowledge of mechanical and pumping designs; hydraulic, pneumatics, water flow, electric motors in related field of pumps, pumping systems, or construction preferred.
• Proficiency in sales tools and software (e.g.,…