Receptionist – Appointment Booking & Record Maintenance

Job Summary

Sys Tech Care  Support is seeking a proactive and detail-oriented Receptionist to manage front desk operations, appointment scheduling, and accurate record maintenance. As the first point of contact for visitors and clients, you will play a key role in representing our companys professional image. This position requires a high level of communication, organization, and customer service skills.

• Greet clients and visitors warmly and professionally at the front desk.
• Manage daily appointment bookings using digital scheduling systems.
• Maintain accurate and up-to-date client records, logs, and internal documents.
• Handle incoming phone calls, emails, and queries with efficiency and courtesy.
• Coordinate and confirm appointments, reschedules, and cancellations.
• Keep the reception area tidy, welcoming, and organized at all times.
• Support the administrative team in basic clerical tasks like data entry and filing.
• Ensure confidentiality and privacy of client and organizational information.
• Handle courier services and incoming mail distribution.
• Communicate effectively with internal teams for seamless appointment flow.

• High School Diploma or equivalent; a certificate in Office Administration or similar is a plus.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and appointment scheduling software.
• Strong organizational and multitasking abilities.
• A calm, professional demeanor with a customer-focused attitude.
• Fluency in English; additional languages are a plus.

• Minimum 1 year of experience in a receptionist, front desk, or administrative support role.
• Freshers with strong communication and organizational skills may also apply.

• Monday to Friday: 9:00 AM – 6:00 PM
• Occasional Saturday shifts based on business needs
• Breaks as per company policy

• Familiarity with CRM or appointment management tools is desirable.
• Ability to remain composed under pressure and handle multiple tasks efficiently.
• Polished interpersonal skills and a high level of professionalism.
• Time management and attention to detail are critical.
• Basic understanding of administrative protocols and office operations.

• Competitive salary package with performance-based incentives
• Paid holidays and sick leave
• Health and wellness programs
• Professional development and training opportunities
• Friendly and inclusive work environment
• Opportunities for internal growth and career advancement

At Sys Tech Care  Support, we believe that every role contributes to the customer experience. You will be joining a team where your ideas are valued, your growth is supported, and your work makes a direct impact. We take pride in fostering a positive workplace culture that promotes balance, learning, and collaboration. Join us and be part of a company that prioritizes people just as much as performance.

If you are passionate about delivering outstanding service and are ready to be the welcoming face of Sys Tech Care  Support, we would love to hear from you!

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Email your updated resume and a brief cover letter to us