Closing Manager

At World Business Lenders (WBL), we provide flexible, short-term commercial loans backed by real estate to help small and medium-sized businesses across the United States, particularly those facing difficulties securing traditional financing.

We are a fast-moving, results-driven organization focused on efficient execution, strong risk management, and protecting the company's collateral position.

• The Closing Manager oversees the end-to-end loan closing process, including the Title function
  , ensuring transactions are completed accurately, efficiently, and in compliance with applicable requirements.
• This role manages Closing and Title operations and teams, oversees relationships with attorneys and title/settlement partners, and serves as an escalation point for complex closing and title matters. The Closing Manager works closely with Underwriting, Credit, Processing, Valuations, Legal, and Funding to ensure timely loan closings and funding.

• Build and maintain efficient, standardized Closing and Title processes.
• Improve Clear-to-Close, title clearance, and closing turnaround times.
• Ensure closing and title conditions are resolved accurately and within required SLAs.
• Strengthen quality control processes and reduce closing and post-closing defects.
• Maintain strong relationships with closing attorneys, title companies, settlement agents, and other third-party partners.
• Develop and maintain clear procedures, checklists, and documentation standards across both functions.
• Provide effective leadership, accountability, and development for Closing and Title team members.
• Resolve complex title, lien, legal, documentation, and closing issues quickly to keep loans on schedule.
• Protect WBL's collateral position while supporting timely loan funding.

• Lead and manage the Closing Team, providing direction, coaching, training, and performance oversight.
• Oversee the end-to-end closing process from Clear-to-Close through funding.
• Ensure all legal, title, documentation, and funding conditions are satisfied before closing.
• Review and approve loan documents, settlement statements, payoff documentation, closing instructions, and related documentation.
• Resolve complex closing issues and serve as an escalation point for documentation, funding, legal, and transaction-related matters.
• Coordinate closely with Underwriting, Credit, Processing, Valuations, Legal, and Funding to keep loans on schedule.
• Monitor closing KPIs, including turnaround times, funding accuracy, defect rates, and SLA compliance.

• Directly oversee the Title function and title clearance team.
• Manage workload, priorities, resources, and deadlines to ensure timely title clearance.
• Review title commitments, title policies, surveys, lien searches, vesting, exceptions, and related documentation.
• Ensure title requirements and exceptions are addressed accurately and timely.
• Resolve title defects, lien priority issues, vesting issues, judgments, liens, and other exceptions affecting collateral.
• Ensure appropriate first-lien position and protection of WBL's collateral interests.
• Monitor title SLAs, quality standards, turnaround times, and vendor performance.
• Serve as the primary escalation point for complex title matters.

• Oversee relationships with closing attorneys, title companies, settlement agents, escrow providers, and other third-party partners.
• Establish performance expectations and service-level standards.
• Resolve vendor escalations and transaction-level issues.
• Build strong relationships with external partners to improve turnaround times, quality, and operational efficiency.

• De…