Inside Sales Representative

Inside Sales Representative

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. Metal is more than material to us.

Creating Value for Generations

Wieland’s culture is a blend of safety, ambition, optimism, reliability, ownership, diversity, and respect. We hire an Inside Sales Representative to actively engage with current customers and prospects, generate sales, and deliver excellent service. The role involves managing customer requests—quotations, orders, and communication—while collaborating cross‑functionally to ensure on‑time, professional order fulfillment. The ideal candidate will possess exceptional interpersonal and organizational skills to support the sales process, meet deadlines, and achieve sales targets.

• Communicate with customers regarding products, pricing, lead times, order status, and delivery.
• Establish, develop, and maintain positive business relationships with customers.
• Collaborate closely with the Outside Sales team to align efforts.
• Handle customer quotations, order entries, and acknowledgments.
• Review sales orders and acknowledgments for accuracy.
• Track and manage inventory, including excess or aged inventory.
• Order pre‑material, including production orders and purchase requisitions.
• Initiate credit and debit notes as needed.
• Achieve designated sales targets and deadlines within schedule.
• Perform cost‑benefit and needs analysis for existing and potential customers.
• Calculate product costs, conversion rates, and margin percentages.
• Work with Scheduling, Production, and Logistics to ensure timely delivery of customer orders.
• Assist in the coordination and implementation of annual contracts.
• Collaborate with interconnected departments to resolve order or service issues.
• Maintain accurate data entry for all sales‑related transactions.
• Support additional Inside Sales tasks as assigned.

• Education / Experience
  • Some college or equivalent industry experience.
  • 2+ years’ experience in sales, customer service, or a related field.
  • Understanding of sales and manufacturing industries preferred.
  • Experience with Oracle preferred.
• 2+ years of experience in sales, customer service, or a related field.
• Knowledge of metals and manufacturing industries preferred.
• Understanding of sales processes.
• Strong relationship management and interpersonal skills.
• Exceptional attention to detail.
• Proficiency with Microsoft Office and data entry software.
• Ability to prioritize and manage multiple projects in a fast‑paced environment.
• Strong problem‑solving and analytical abilities, including performing calculations and conversions.
• Comfortable working under pressure and meeting deadlines.
• Ability to work collaboratively with team members and offer support when needed.
• Flexibility to work adjusted hours when required.

• Frequent use of standard office equipment (computer, keyboard, mouse, telephone, copier, etc.).
• Production and office environment with daily administrative duties.
• Extended periods of sitting or standing at a desk with a computer.
• Occasional periods of standing, walking, and negotiating stairs.
• Perform duties under pressure of deadlines.

• Medical, Dental, Vision, Disability, Life & more—starting on Day 1.
• 401(k) contribution + match.
• Paid vacation & holidays.
• Growth opportunities in over 8,000+ employees worldwide and 35+ North American locations.
• Wellness programs with healthcare premium discounts and HSA employer contributions.
• Sustainability initiatives—eco‑friendly solutions and innovation for future generations.

Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.