Shop Service Technician

Job Summary:

This mechanic position demonstrates the ability to perform basic inspections, basic diagnoses, and basic repairs of diesel‑powered heavy equipment and/or related equipment or components, following established procedures and guidelines. Works as a member of a team to provide basic mechanical services that satisfies customer needs and achieves departmental goals.

Entry‑level position – Generally has less than two years of experience and/or demonstrated job relevant knowledge/skills. Relies on instructions and pre‑established guidelines to perform the functions of the job; works under immediate supervision.

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Performs basic disassembles and assembles of machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
• Assists in the rebuilding, repairing, re‑conditioning, and maintaining of equipment and components
• Demonstrates good customer relations and support; communicates customer needs to shop management
• Learns how to plan equipment and component repairs
• Learns how to complete parts orders and identify parts for return
• Maintains all equipment and work areas – keeps in good, clean, and orderly condition
• Completes all documents associated with repairs in a timely manner
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers’ needs
• Updates job knowledge by participating in educational opportunities; e.g., Pro Tech Technician Training Paths
• Requires regular and punctual employee attendance
• Performs other duties as assigned

• General knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Knowledge of heavy equipment machines such as dozers, excavators, motor graders, and other dirt moving equipment preferred
• Demonstrates proficiency with current computer software, related hardware, and machine electronic systems
• Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
• Operation and control skills - Controlling operations of equipment or systems
• Equipment selection skills - Determining the kind of tools and equipment needed to do a job
• Ability to operate a conventional forklift and an overhead crane
• The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• The ability to read, write, and understand information
• The ability to listen to and understand information and ideas presented through spoken words and sentences
• Must have/acquire basic mechanic hand and pneumatic tools (metric/standard)

• One or more years of diesel‑powered heavy equipment repair experience preferred
• Ability and knowledge to read/use schematics and diagrams experience is preferred
• High school diploma or equivalent preferred
• Graduation from a diesel technology program preferred

• None

• No travel is expected for this position

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
• Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work