CDOC - Administrative Assistant III; Sterling

Overview

Applications will be considered from residents and non-residents of Colorado. This posting may be used to fill future vacancies at this location. If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado.

Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

In addition to a great agency and rewarding, meaningful work, we offer:

• Distinctive career advancement opportunities throughout the state system
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Pension and a contribution plan plus 401K and 457 plans. Member contribution rates apply. Correctional Officers I-IV qualify as Safety Officers and are eligible for increased PERA benefits
• Medical and dental health plans
• Short and long term disability coverage
• Paid life insurance
• 11 paid holidays per year plus vacation and sick leave
• Wellness program, tuition reimbursement, training opportunities and more
• Visit State of Colorado Employee Benefits for more information

• Receives and screens inquiries and ensures response and/or follow‑up are completed
• Research information to resolve problems or concerns when the solution is unclear
• Instructs customers on filling out forms/documents
• Distributes mail accordingly
• Schedules meetings and administrative appointments
• Takes/transcribes/distributes meeting minutes as requested
• Ensures clear and concise communication with customers, co‑workers, supervisors, and appointing authority
• Creates, compiles and builds employee personnel files. Maintains confidentiality of information. Files all documentation into electronic personnel files
• Creates, maintains and tracks data using appropriate software
• Verifies adequate releases, gathers information, monitors the review of files as requested by employees, supervisors, investigators, and attorneys
• Scans and uploads release documents into current files
• Provides accurate information to approved stakeholders as it relates to employment verifications, employment dates, salary and work titles
• Utilizes Microsoft Word, Access, Excel, Power Point, DCIS, PCDCIS and other computer programs to enter, track, and retrieve data
• Distributes information via mail, e‑mail, and fax to appropriate parties
• Establishes, maintains, and updates office record‑keeping systems, tickler files, forms, internal logs, and reminder notices
• Drafts, prepares, edits, and publishes correspondence, documents, reports, etc., from written material or verbal instruction
• Designs and revises documents to include hand‑outs, flyers, instructions, manuals, etc
• Other duties as assigned

• Three years of general clerical experience in an administrative or office support role
• General clerical duties may include the accurate and timely completion and processing of documents and information; data entry; printing; scanning and making copies; scheduling; accepting reservations or registrations; arranging meeting logistics and equipment; reception and intake; record keeping, filing and maintenance; answering multiline phones and relaying messages; and general administrative tasks in an office support environment
• OR a combination of related education in Business, Criminal Justice or a similar discipline and/or relevant experience equal to three (3) years

• Self‑control, a strong sense of ability to work in stressful, potentially violent situations
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift
• Tolerance to stress, confinement, and high‑stakes interaction
• Ability to read and comprehend the English language
• Ability to effectively communicate fluently in English both verbally and in writing
• Ability to create accessible documents and technical content that follows plain language guidelines with…