Administrative​/Data Manager

Department:
Administration / Operations

Reports To:

Directors

Employment Type:

Full-Time
Classification:
Exempt
Compensation: $72,000–$78,000 annually

Location:

California | Hybrid

Pacific Health Group (PHG) is a rapidly growing healthcare organization committed to improving access to care and addressing the social determinants of health through community-based, whole-person services.

Our teams work collaboratively across programs and departments to support the individuals and communities we serve. As PHG continues to grow, we are building strong internal systems and leadership infrastructure that allow our teams to operate efficiently, remain accountable, and deliver high-quality services.

The Administrative Manager is responsible for overseeing designated administrative functions within Pacific Health Group, with primary responsibility for Administrative Assistant operations, and Data Administration.

This position provides direct supervisory leadership over assigned administrative personnel and ensures these functions operate efficiently, accurately, and consistently. The Administrative Manager is responsible for establishing workflows, assigning and tracking work, monitoring deadlines and deliverables, maintaining quality standards, and addressing barriers within the assigned areas of responsibility.

The role requires strong organizational leadership, independent judgment, attention to detail, accountability, and exceptional follow-through.

• Provide direct supervision and leadership to assigned Administrative Assistant personnel.
• Establish clear responsibilities, priorities, deadlines, workflows, and performance expectations.
• Assign and delegate administrative responsibilities based on organizational needs.
• Monitor assignments and deliverables through completion.
• Conduct regular one-on-one meetings with direct reports.
• Provide ongoing coaching, feedback, training, and professional development.
• Monitor performance, productivity, responsiveness, attendance, accuracy, and accountability.
• Conduct performance evaluations for assigned personnel.
• Address performance concerns promptly and partner with Human Resources when coaching, corrective action, or performance improvement is necessary.
• Participate in recruitment, interviewing, onboarding, and training for assigned positions.
• Develop and maintain standardized administrative workflows and procedures.
• Promote professionalism, responsiveness, accuracy, ownership, and follow-through.

• Provide direct supervision and oversight of assigned Data Administration personnel.
• Establish expectations for data entry, tracking, reporting, accuracy, and timeliness.
• Ensure assigned administrative data and reporting responsibilities are completed accurately and within established deadlines.
• Establish processes to identify incomplete, inaccurate, inconsistent, duplicate, or overdue data.
• Implement appropriate quality-control measures and routine data reviews.
• Monitor data-related workflows and identify recurring errors or inefficiencies.
• Develop corrective workflows when data-quality concerns are identified.
• Coordinate with Operations, Quality Assurance, Finance, Human Resources, and other departments when data responsibilities overlap.
• Support development and maintenance of reports, dashboards, trackers, and administrative tools.
• Ensure administrative data is organized, accessible, and maintained according to organizational requirements.
• Promote consistency and accountability in data-management practices.

• Develop and maintain Standard Operating Procedures (SOPs) for assigned administrative functions.
• Evaluate existing workflows…