Lead Direct Care Staff-Shift Job Lindale Texas USA,Child Care/Nanny

Position: Lead Direct Care Staff-Shift 3
Location: Lindale

LEAD SHIFT 3:
Saturday & Sunday: 12:00am-4:00pm

Hope Haven of East Texas is a Christian, faith‑based non‑profit providing a direct solution to the foster care crisis in East Texas. We demonstrate Christ’s love to children and teens in the foster care system by providing home, healing, and hope through a combination of residential and family care, life skills training, and professional mental and behavioral support because we believe that every child deserves to be safe and equipped for the future.

DIRECT

CARE STAFF LEAD

REPORTS TO:

Residential Manager

SUPERVISES:
Direct Care Staff

QUALIFICATIONS

Requires a High School degree or GED. An associate’s degree or higher in a related field is a plus.
Experience working for a child Residential setting, Child‑Placing Agency or other related job experience is a plus.
Minimum 2 years’ work experience, preferably with teenagers, within the last 5 years.
Must be twenty‑two years of age or older.

PRIMARY PURPOSE

The Lead Direct Caregiver provides oversight and leadership to Direct Care Staff, ensuring that daily care and supervision of children meet Hope Haven’s standards of excellence. This role combines direct caregiving with staff guidance, mentorship, and quality assurance to maintain a safe, therapeutic, and Christ‑centered environment. The Lead Direct Caregiver serves as a liaison between Residential Management and the caregiving team, promoting communication, consistency, and compliance.

COMPENSATION

STATUS

Full‑Time / Part‑Time / PRN Hourly

GENERAL RESPONSIBILITIES AND DUTIES

Provide supervision, mentoring, and support to assigned Direct Care Staff.

Ensure daily routines, schedules, safety checks, T3C assessments, and activities are followed according to program expectations.

Serve as a point of contact and shift leader when the Residential Manager is not on duty.

Assist staff in managing behaviors using approved trauma‑informed and de‑escalation techniques.

Provide and facilitate basic services to each child such as living arrangements, hygiene, meals, clothing, and transportation.

Ensure all Direct Care Staff maintain documentation in accordance with licensing and agency standards.

Assist in scheduling and ensuring adequate shift coverage for all residential programs including on‑call duties.

Participate in the training and onboarding of new Direct Care Staff.

Communicate & collaborate with GOH Program team and other staff as needed.

Oversee incident reporting and daily notes, ensuring reports are accurate, complete, and timely.

Monitor compliance with Minimum Standards, Hope Haven policies, and Residential Contract requirements.

Report suspected child abuse/neglect immediately to supervisor, licensing representative, or law enforcement.

Participate in 50 hours of annual training (some after hours/weekends may be required).

Responsible for the debit card checkout and receipt management according to the Hope Haven Credit Card Policies.

Perform other duties, tasks and assignments as requested.

POSITION REQUIREMENTS, KNOWLEDGE,

SKILLS AND ABILITIES

Strong leadership, communication, and interpersonal skills.
Ability to mentor and guide Direct Care Staff with professionalism and consistency.
Proficient in handling crisis situations using calm and effective responses.
Ability to recognize behavioral cues and intervene appropriately to maintain safety and order.
Strong knowledge of trauma‑informed care and positive youth development.
Ability to establish and maintain effective working relationships with staff, children, and the public.
Exhibit patience, good judgment, and confidentiality in all situations.
Ability to work under moderate supervision and manage multiple priorities in stressful situations.
Physically capable of lifting forty (40) pounds and remaining alert during overnight hours.
Acknowledges and upholds Hope Haven’s Statement of Faith mission and responds appropriately to cultural differences among those served.

EQUIPMENT USED

Company vehicles, computer, copier, kitchen and laundry appliances

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