Senior Customer Experience Manager - Concierge Desk
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Robinhood in Denver, CO / Westlake, TX offices is seeking a Customer Experience Manager
- Concierge Desk to lead 12-15 licensed representatives serving our top customers. You will guide professional development and enhance proactive outreach to meet performance targets.
You’ll work nights/weekends if needed and collaborate with Middle-Office, Risk and Compliance to resolve complex issues while advocating for customer needs and regulatory standards.
As a Senior Customer Experience Manager
- Concierge Desk, you will play an important part at Robinhood in Westlake, TX, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Westlake, TX, United States.
This opportunity is part of our work in Management & Operations.
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