CX Resolutions Desk Specialist
Listed on 2026-10-13
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Location: Denver City
Robinhood is seeking an entry-level Customer Experience (CX) Associate for the Resolutions Desk in Denver, CO, and Westlake, TX. You will be the first live support line for CX agents, handling chat, email, and phone queries, following documented policies and escalation playbooks.
You will progressively take on more complex escalations, apply a teach‑vs‑tell approach, and escalate to a supervisor when needed, building case history and improving processes along the way.
The CX Resolutions Desk Specialist – Real-Time Support position in the Management & Operations, Sales field is open for applications.
Our group is growing, and we are hiring a CX Resolutions Desk Specialist – Real-Time Support in Denver City, TX, United States.
This position is for the CX Resolutions Desk Specialist – Real-Time Support role at Robinhood.
We are seeking a motivated CX Resolutions Desk Specialist – Real-Time Support to join Robinhood in Denver City, TX, United States.
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