Member Experience Specialist
Listed on 2026-10-19
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Customer Service/HelpDesk
Customer Service Rep
SGS Consulting is seeking a healthcare customer service agent to assist members by phone, email, and chat, answering questions about benefits, claims, and coverage. You will document interactions accurately and adhere to service standards.
In this role you will collaborate with internal teams to deliver a seamless member experience, with emphasis on clear communication, first-call resolution, and high-quality service. A high school diploma is required, with prior CRM experience preferred.
This opening is for the Member Experience Specialist role at SGS Consulting.
We appreciate your interest in this position.
Join SGS Consulting and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Member Experience Specialist role at SGS Consulting, based in Clifton, TX, United States.
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