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Member Services Specialist
Job in
Clifton, Bosque County, Texas, 76634, USA
Listed on 2026-10-19
Listing for:
SGS Consulting
Full Time
position Listed on 2026-10-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Job Responsibilities:
- Respond to member inquiries via phone, email, and chat regarding benefits, claims, and coverage.
- Resolve issues promptly while ensuring accurate documentation and adherence to service standards.
- Collaborate with internal teams to deliver a seamless and informed member experience.
- Strong communication and customer service skills with the ability to explain complex healthcare information clearly.
- Proficient in using CRM systems and navigating healthcare platforms like HSP, HPS, and Health Trio.
- Detail-oriented, with problem-solving abilities and a focus on first-call resolution and service quality.
Experience:
- High School Diploma
The Member Services Specialist role at SGS Consulting is now open for applications in Clifton, TX, United States.
The position is based in Clifton, TX, United States.
This opportunity is part of our work in Sales.
The advertised compensation is 36.000 - 48.000.
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