Sales Support Specialist – Logistics

The Sales Support Specialist – Logistics plays a crucial role within an international logistics organization, providing high-quality customer service and operational support to a global client base. In this full-time position, located in Southeast Houston, you will have the opportunity to work with a leading company in the logistics industry, supporting sales activities and ensuring seamless communication between clients and internal teams.

This is an excellent opportunity for professionals with experience in international logistics who are looking to further their careers with a respected company in the sector.

As a Sales Support Specialist – Logistics, you will be responsible for handling a variety of client requests and ensuring that customer orders are processed efficiently and accurately. Your role will involve constant communication with customers, vendors, and internal departments via ERP/CRM systems, email, and phone. You will be instrumental in creating and managing documentation, including quotes, proposals, and purchase orders, and your attention to detail will be vital in reviewing all orders to ensure customer satisfaction is consistently met.

This position is ideal for candidates who are passionate about delivering outstanding customer service and who thrive in a fast-paced, international environment. The employer is committed to fostering a supportive and inclusive workplace where employees are encouraged to develop their skills and pursue new career opportunities within the company. Working in Southeast Houston offers a vibrant business community and access to a major logistics hub, making it an exciting location for professionals in this field.

• Provide comprehensive support for sales and logistics operations within a global logistics organization.
• Serve as a key liaison between customers, vendors, and internal teams to ensure seamless order processing and customer satisfaction.
• Utilize ERP/CRM systems to manage customer requests and maintain up-to-date records of all transactions and communications.

• Master all communication related to customer order requisitions and inquiries.
• Deliver exceptional customer service to a diverse, global client base.
• Manage incoming customer requests through ERP/CRM platforms, email, and phone calls.
• Prepare accurate quotes, proposals, and purchase order files for vendors and clients.
• Conduct thorough reviews of all orders to ensure complete customer satisfaction and compliance with company standards.
• Collaborate with sales, operations, and logistics teams to resolve customer issues and streamline processes.
• Maintain organized documentation and records of all client interactions and transactions.

• Competitive hourly pay, commensurate with experience.
• Comprehensive healthcare, vision, and dental benefits available after a qualifying period.
• Opportunity for temp-to-hire conversion with a premier global logistics employer.
• Standard day-shift schedule, supporting a healthy work-life balance.
• Collaborative, in-office work environment in Southeast Houston.

• Proven experience in international logistics is required.
• Strong proficiency with ERP/CRM systems and digital communication tools.
• Demonstrated ability to manage order processing and customer relationship management effectively.
• Exceptional customer service skills, especially when working with global accounts.
• Excellent written and verbal communication abilities.
• Strong attention to detail and organizational skills.

• Detail-oriented professional with a background in international logistics and sales support.
• Proactive problem-solver who thrives in fast-paced, dynamic environments.
• Collaborative team player with a commitment to delivering outstanding customer experiences.
• Adept at managing multiple tasks and priorities with accuracy and efficiency.
• Motivated to grow within the logistics industry and take on increasing levels of responsibility.

• This role does not involve remote or hybrid work; all duties are performed in-office.
• The company values diversity and is committed to providing equal employment opportunities for all.
• Career development resources and advancement opportunities are available for high-performing employees.