Front Office Manager – Dental Practice

Star Spangled Smiles | Lavon, TX

Full-Time | On-Site | New Practice Opening January 2027

We're opening Star Spangled Smiles, a brand-new dental office in Lavon, TX, in January 2027, and we're looking for a warm, organized, experienced, and dependable Dental Front Office Manager to join our team from day one.

We are a veteran-founded, family-owned dental practice built on the values of service, integrity, teamwork, and exceptional patient care.

This role is about much more than answering phones and scheduling appointments. You'll help create the first impression patients have of our office and play a major role in making people feel welcomed, informed, and cared for.

We're building a practice with a strong team culture, excellent communication, and a patient experience that truly stands out. We're looking for someone who takes ownership, enjoys helping others, and is excited about the opportunity to help build a successful dental practice from the ground up.

Our new office is currently under construction near the intersection of SH-78 and Elevon Parkway in Lavon, TX
, with an anticipated opening in January 2027.

We're creating a modern, comfortable, and inviting environment equipped with advanced dental technology and efficient practice management systems.

As one of our founding team members, you'll have the opportunity to help establish office workflows, contribute ideas, and shape the patient experience and team culture from day one.

• Oversee daily front office operations, including scheduling, patient communications, and maintaining an organized, welcoming environment.
• Manage dental insurance verification, benefits, claims processing, billing, collections, and accounts receivable.
• Present treatment estimates, explain financial options, and assist patients with financing and membership plans.
• Coordinate with the dentist and clinical team to ensure smooth operations, exceptional patient experiences, and efficient scheduling.
• Maintain accurate patient records in Dentrix Ascend, follow HIPAA requirements, and identify opportunities to improve practice efficiency and growth.
• Participate in local marketing events, community outreach, and networking opportunities, independently or alongside the dentist, while professionally representing Star Spangled Smiles.

• 3+ years of dental office management or front office leadership experience
  , preferably in a general dentistry practice.
• Strong working knowledge of dental insurance verification, benefits, claims processing, billing, and accounts receivable.
• Experience with dental treatment plan presentation and financial coordination.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and the ability to manage multiple priorities.
• Comfortable using technology and learning new systems.
• A proactive, solutions-oriented approach with strong attention to detail.
• Demonstrated leadership abilities and a team-first mindset.
• Understanding of HIPAA, patient confidentiality, and dental office administrative compliance.

• Experience using Dentrix Ascend practice management software.
• Experience opening, establishing, or growing a dental practice.
• Experience with patient financing, membership plans, and insurance follow-up.
• Familiarity with dental practice performance metrics and reporting.
• Experience training or mentoring front office staff.
• Bilingual in English and Spanish.
• Prior military service or experience working with military families and veteran communities.

• A positive, supportive, and team-oriented work environment.
• Collaborative leadership that values communication and employee input.
• An opportunity to help…