Technical Trainer, Data Centers

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Expected annual compensation for this position: $120,000 – $165,000 USD Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Schedule/shift:
Monday-Friday day shift position

As a Technical Trainer at JLL, you will develop and deliver comprehensive training programs for facility technicians and engineers working in data center environments. You'll create specialized curricula covering critical systems including electrical, HVAC, UPS, controls, and safety procedures to ensure all team members maintain the highest level of technical competency. This role requires deep technical expertise across multiple disciplines and the ability to translate complex data center operations into effective learning experiences that support mission‑critical facility management.

• Develop and deliver technical training programs
• Create comprehensive training materials including presentations, hands-on exercises, standard operating procedures, and assessment tools
• Conduct new employee orientation programs and ongoing professional development sessions for facility technicians and engineers
• Design and implement competency‑based training tracks for different skill levels and technical specializations
• Coordinate with equipment manufacturers to provide specialized training on critical systems and new technology implementations
• Evaluate training effectiveness through assessments, skill demonstrations, and performance metrics tracking
• Maintain training records, certifications, and compliance documentation for all facility personnel
• Support incident response training including emergency procedures, safety protocols, and crisis management scenarios
• Collaborate with operations management to identify skill gaps and develop targeted training solutions

• Bachelor's degree in Engineering, Technology, or related technical field
• Minimum 7 years of hands‑on experience in data center or mission‑critical facility operations
• Strong knowledge of electrical systems, HVAC equipment, UPS systems, and building automation systems
• Proven experience in training development, curriculum design, and adult learning principles
• Excellent presentation and communication skills with ability to explain complex technical concepts
• Experience with learning management systems (LMS) and training documentation software
• Understanding of regulatory requirements, safety standards, and industry best practices
• Ability to travel to multiple facility locations for training delivery
• Strong organizational skills and ability to manage multiple training programs simultaneously

• Data center operations or critical facility management experience
• Professional training certifications (CTT+, CPLP, or similar)
• Experience with Uptime Institute standards and data center industry certifications
• Knowledge of OSHA safety regulations and electrical safety training (NFPA 70E)
• Master's degree in Engineering, Education, or related field
• Industry certifications in electrical, HVAC, or controls systems
• Experience…