Universal Teller

IBC Bank's "We Do More" philosophy demonstrates our commitment to growth, excellence, and customer‑focused service. We value leadership, community engagement, and relationship building and seek talented, creative, and dedicated individuals to help our business succeed.

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt, efficient, and friendly customer service while adhering to bank teller policy and procedure guidelines. Tellers must maintain a balanced cash drawer and develop relationships to identify products and services that meet customers’ banking needs.

• Process paying and receiving teller transactions.
• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service.
• Balance and maintain assigned cash box and vault and perform end‑of‑day process.
• Meet customer financial needs by promoting bank products and services through lobby, motor bank, and outreach activities.
• Achieve sales performance goals and participate in referral programs.
• Participate in product and service initiatives for bank growth.
• Attend company meetings.
• Process foreign currency transactions.
• Follow proper procedures to minimize errors and reduce losses.
• Assist in resolving customer transaction issues.
• Answer all banking‑related inquiries.
• Operate and maintain all necessary teller equipment.
• Assist with branch procedures under dual control requirements, including branch opening and closing.
• Provide on‑the‑job training for their branch and other branches.
• Be flexible to report to work and assist other branches as needed.
• Perform sales functions and other duties as assigned.

• Good oral and written communication; bilingual preferred for border markets.
• Detail oriented with a focus on quality/accuracy.
• Teamwork and sensitivity to guidelines.
• Service‑oriented and sales focused.
• Strong mathematics, critical thinking, and problem‑solving skills.
• Judgment and sound decision‑making abilities.

• High school graduate or GED equivalent.
• 1 to 6 months cash handling experience preferred.
• 1+ year of experience interacting with people preferred.

Entry level

Full‑time

Accounting / Auditing and Finance

Accounting