Teller, Finance & Banking

Position: Teller I
Location: Panhandle

The Teller I conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them, contributing to the bank’s growth by promoting and cross‑selling bank products and services.

Essential Duties and Responsibilities

• Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers. (Approximately 15% of the time)
• Sets up, closes, and balances teller station. (Approximately 10% of the time)
• Records sales of monetary instruments. (Approximately 5% of the time)
• Assists customers with inquiries in person or by telephone. (Approximately 10% of the time)
• Maintains a neat and well‑stocked teller area. (Approximately 5% of the time per week)
• Cross‑sells bank products and services. (Approximately 5% of the time)
• Follows limits established for protection of customer accounts and bank safety and soundness. (Approximately 5% of the time)
• Adheres to bank policies and procedures. (Approximately 5% of the time)
• Lifts coin bags up to 50 lbs. (Approximately 5% of the time)
• Assists with balancing Vault, ATM, Night Drop, and Coin Machine. (Approximately 5% of the time)
• Assists with proper scanning of bank documents and proof work. (Approximately 5% of the time)
• Exercises judgment when applying holds and making check‑cash decisions. (Approximately 10% of the time)
• Cross‑trains to be available to open basic new consumer accounts. (Approximately 5% of the time)
• Adheres to work schedule and remains flexible with availability. (Approximately 5% of the time)
• Maintains a positive, friendly, and professional attitude and appearance. (Approximately 5% of the time)
• May be required to work an alternative location within the region or market. (As needed)
• Maintains constant state of alertness and works safely. (Daily)
• Completes required BSA/AML training and other compliance training as assigned. (Quarterly)
• Performs any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

Mental alertness and adaptability to office and field area work routines. Equivalent to four years of high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.

Communication Skills

Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, the general public, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply and divide numbers; ability to perform these mathematical skills using money and other forms of measurement.

Critical Thinking Skills

Ability to use common sense understanding to carry out simple multi‑step instructions and to deal with standardized situations with limited variables.

Required Certificates, Licenses, Registrations

None

Preferred Certificates, Licenses, Registrations

Not indicated.

Software Skills Required

None specified.

Working Conditions

Periodically exposed to elements such as noise, intermittent standing, walking, pushing, carrying, or lifting; none are present to the extent of being disagreeable.

Environmental Conditions

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities

Semi‑repetitive, low physical tasks requiring periods of concentration for varied time cycles. Requires standing, walking, sitting, using hands to finger, handle, or feel, reaching with hands and arms; frequently stooping, kneeling, crouching, or crawling. Must lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required include close vision.

Additional Information

• Must have a high school diploma or general education degree (GED).
• Must be able to effectively communicate information and respond to questions in person‑to‑person and small group situations.
• Must have basic math skills and 10‑key.
• Must have cash handling experience in a business environment.
• Must be able to maintain a positive, friendly, and professional attitude and appearance.
• May be required to work an alternative location within the region or market.

Education

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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