Teller, Finance & Banking

Location:Palmview
Department: Branch Operations
Status: Full-Time, Non-Exempt

We have an exciting opportunity for a Teller
at the Palmview
Banking Center
. Whether you are beginning your banking career or looking to grow your customer service experience, the Teller role offers the opportunity to build meaningful relationships with customers, develop your banking knowledge, and play an essential part in delivering exceptional service. Join a team that values collaboration, professional growth, and helping customers achieve their financial goals.

At Rio Bank, we believe great service starts with a strong team. Our employees support one another, take pride in their work, and genuinely care about the customers they serve. You will work in an environment where people are approachable, teamwork comes naturally, and your contributions are valued. Whether you are helping a customer open an account, answering questions, or supporting the banking center during a busy day, you will have the guidance and support you need to succeed.

As a Teller, you will serve as one of the first points of contact for customers and play an important role in creating a positive banking experience. You will accurately process financial transactions, assist customers with their banking needs, and help maintain the security and integrity of branch operations.

This position is ideal for someone who enjoys working with people, has strong attention to detail, and takes pride in providing friendly, accurate, and efficient service.

• Process customer transactions including deposits, withdrawals, loan payments, transfers, and check cashing
• Respond to customer questions and provide prompt, professional service
• Promote and explain bank products and services, including deposit accounts, debit cards, certificates of deposit, and other banking solutions
• Balance and maintain an accurate cash drawer in accordance with bank policies and procedures
• Assist with ATM balancing, coin machine processing, and cash management activities as assigned
• Process night drop deposits and mailed deposits accurately and timely
• Maintain customer confidentiality and safeguard sensitive information
• Support branch operations by maintaining forms, supplies, and a professional work environment
• Travel to assist other banking centers as needed
• Maintain dependable attendance, punctuality, and professionalism

Your day may begin with balancing your cash drawer, preparing your workstation, and getting ready to welcome customers. Throughout the day, you'll assist customers with deposits, withdrawals, loan payments, and other transactions while building relationships through friendly and professional service.

You may answer questions, identify opportunities to recommend products or services that meet customer needs, and collaborate with teammates to ensure smooth branch operations. Every day brings new customer interactions and opportunities to make a positive difference in someone's banking experience.

You will be successful in this role when you consistently deliver excellent customer service while maintaining accuracy, efficiency, and compliance.

• Process transactions accurately and efficiently
• Balance cash drawers and related transactions consistently
• Demonstrate reliability, professionalism, and attention to detail
• Follow regulatory requirements and bank procedures
• Work collaboratively with team members to support branch goals
• Identify customer needs and recommend appropriate products and services when opportunities arise

Monday - Friday, 7:45 a.m. to 6:15 p.m. (hours vary)
Rotating Saturdays

• Minimum six (6) months of customer service…