Certified Medical Assistant

Job Description: Under the supervision of a physician and/or office nurse, provides nursing care in a clinic environment. Directs patients to exam rooms and prepares appropriate equipment and resources in the provision of clinic services and care. OSHA Bloodborne Pathogens I.

• Arrive to the office no later than 30 minutes prior to first patient arrival.
• Direct patient flow to and from exam rooms and lab.
• Record vital signs, current complaint and pertinent history.
• Recheck all information sheets for completeness and accuracy.
• Assist the provider in the exam/treatment of patients, including injections and other procedures by physician order or standing order.
• May perform in-clinic lab tests or draw blood for outside laboratory tests.
• Provide patient education as directed by provider.
• Document all patient contact.
• Prepare exam rooms and instruments as appropriate to anticipated utilization including cleaning and sterilizing of instruments.
• File reports in charts; log notes in electronic record.
• Order and maintain medical supplies and equipment.
• Communicate with patients by phone, including screening phone calls for providers, answering patient questions to his/her ability, calling patients as needed for rechecks or with lab results.
• Maintain the clinic’s inventory of drugs and biologicals in keeping with the Clinical Operational Procedures.
• Any other duties as assigned.
• Maintains confidentiality while working with confidential matters on a daily basis.
• Presents strong public relations skills.
• Maintain a courteous, mature and friendly disposition at all times.
• Keeps abreast of changes in policies and laws regarding billing.
• Follows safety guidelines and policies for DHCHD.
• Any other assignments as assigned by clinic director.

Education:

High school graduate or equivalent.

Job Related

Skills:

Possess reading and verbal skills necessary to understand medical records and procedures and to communicate effectively with patients and other staff.

Licensure, Registry or Certification: CNA, LVN or RN preferred.

Experience:

Experience in medical office or clinic setting preferred. CPR certification required.

Physical and Mental Requirements:
Duties of the position require intermittent walking, sitting, and standing. Some bending, stooping and reaching is required with the lifting of items up to a weight of 40 pounds.