Clinic Coordinator

The Clinic Coordinator demonstrates the Community Action Corporation of South Texas (CACOST) core values of accountability, teamwork, integrity, quality service, and excellence in their everyday duties as a member of the healthcare team. The Clinic Coordinator oversees and directs the operation of the assigned health center site(s) including coordinating daily patient intake, clinical services and supervising staff. They will ensure compliance with federal, state and CACOST requirements, policies, and procedures.

• Clinic Operations:
  Responsible for the management of daily activities including staffing, appointment scheduling system patient re-call system, and clinical workflows.
• Clinic Operations:
  Ensures that daily deposits, reconciliations, and deposit reports are submitted to the accounting department in accordance with CACOST policies and procedures.
• Clinic Operations:
  Responsible for the management of the Texas Vaccine for Children (TVFC) and Adult Safety Net (ASN) programs.
• Clinic Operations:
  Resolves customer service and operational health center concerns.
• Clinic Operations:
  Collaborates with the QA/QI team to perform audits, implement corrective actions, and ensure staff training as needed for quality assurance.
• Clinic Operations:
  Collaborates with administrative team to review provider productivity, clinical measures, and financial and operational metrics for assigned health center site.

• Employee Supervision:
  Oversees employee hiring, onboarding, training, development, performance evaluations and corrective actions.
• Employee Supervision:
  Ensures compliance with OSHA and labor laws.
• Employee Supervision:
  Facilitates monthly staff meetings and serves as point of contact for all staff concerns.
• Employee Supervision:
  Processes bi-weekly payroll and oversees employee time management

• HIPPA Compliance:
  Maintains patient confidentiality in accordance with all laws and regulations.
• HIPPA Compliance:
  Responsible for identifying any HIPAA privacy concerns at assigned health center site(s) and addressing according to CACOST policies and procedures.

• Communication:
  Communicates with all patients and family members in a professional manner at all times.
• Communication:
  Interacts with all employees, co-workers, vendors, and third parties in a professional manner.
• Communication:
  Follows the proper chain of command.

• Facility, Equipment, and Supplies:
  Utilizes facilities and agency property according to CACOST policy.
• Facility, Equipment, and Supplies:
  Maintains medical equipment in accordance with training and manufacturers’ instructions.
• Facility, Equipment, and Supplies:
  Ensures health center site(s) supplies are maintained at appropriate levels

Adheres to agency program requirements, policies, and procedures. Performs other duties as assigned by supervisor.

Required:

Minimum five (5) years of medical office (private physician or public health clinic) experience, Minimum five (5) years of nursing experience

Preferred:
Two (2) years of clinic management experience

Required:

Must be graduate of an accredited nursing program, Must have an unrestricted nursing license, Must have a valid driver's license and a safe driving record, Must be able to pass a pre-employment physical and criminal history background check.

Required:

Computer skills, Electronic health record experience

Preferred:
Managerial Experience

Light to medium physical duties include standing, walking, reaching, bending, talking for up to eight (8) hours a day. Must have good vision. Must be able to lift thirty-five pounds. Non-physical demands include performing multiple tasks simultaneously, judgement decisions and working closely with others as part of a team.