Hico Referral Clerk

Overview

Schedules referral appointments at the direction of medical provider to provide continuity of patient care. OSHA Bloodborne Pathogens Class I.

• Education: High School Graduate or equivalent
• Personal job-related skills: Verbal and written communication skills
• Licensure, registry or certification: None Required.
• Prior
  
  Work Experience:
  
  One year of experience in a medical setting and/or data processing preferred
• Technical Training:None Required.
• Physical and Mental Requirements: Duties of the position require intermittent walking, sitting and standing. Some bending, stooping and reaching is required with the lifting of items up to a weight of 20 pounds. The ability to comprehend and follow routine written or verbal instructions.

• Schedules referral appointments at the direction of medical provider to provide continuity of patient care.
• Receives referral form from medical provider to provide continuity of patient care.
• Obtains insurance information and contacts carrier for authorization if appropriate.
• Calls requested consultant to schedule an appointment within timeframe indicated.
• Contacts patient with appointment information.
• Copies all pertinent medical records and mails or faxes to consultant
• Cross trains to provide support to business office and medical records

• Maintains confidentiality while working with confidential matters on a daily basis.
• Adheres to Hamilton Healthcare System’s Behavioral Standards.
• Emulates the customer service expectations for Accountability, Respect, Integrity, Service, and Excellence.
• Maintains HIPAA compliance at all times.
• Abides by the Hamilton Healthcare System Personnel Policy and Employee Handbook.
  Performs all other duties as assigned.