MC Patient Services Specialist

Introduction

Nationally recognized as a Great College to Work For ,TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave,retirement plans, wellness programs, health insurance and so muchmore. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as wechange the future of health care.

Texas Tech University Health Sciences Center is enriching the livesof others by educating students, providing excellent patient care,and advancing knowledge through innovative research. TTUHSCgraduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond.

This is where world-class education meets compassionate patient care – and webelieve that our people are the reason for our institution’slasting success and bright future.

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required.

On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receivingpatients, and maintaining records. In addition, this position maybe responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision.

Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in acorrectional facility and may require a high degree of contact with patients, facility staff, and other partners.

• Schedules patients for appointments through the electronic medical record (EMR) system when needed and enters sick call requests (SCR) into EMR.
• Telehealth presenter.
• Checks access to care through EMR.
• Patient Throughput Management.
• Ensures protected health information (PHI) is scanned intoEMR.
• Assist when needed in processing patients through EMR.
• Schedules and completes paperwork for offender Record Reviews.
• Effectively participates in the overall goals of the Managed Care team.
• Copies records for patient liaison, attorney general, andothers who are authorized to receive and/or review PHI.
• Support the goal of the unit by attending meetings.
• Acts as courier to facilitate the EMR operation.
• Performs all other health information tasks as necessary.

One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.

Previous Correctional Experience.

Resume / CV

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being.

Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options –Individual health insurance provided at no cost for full-time team members
• Paid…