Certified Medical Assistant - YCFC

Description

The Medical Assistant is responsible for rooming patients, assisting nurses and providers, obtaining referrals, and assisting in other areas when needed.

Primarily Interacts with: administration, physicians, employees, patients, and visitors.

• Room patients.
• Take vital signs.
• Set up medical equipment and help with medical procedures.
• Draw and administer medications and injections.
• Accurate and timely documentation in Electronic Health Records.
• Provide exemplary customer service.
• Maintain confidentiality and compliance with HIPAA.
• Cooperate with other personnel to achieve departmental objectives and maintain good employee relations, inter-departmental objectives and infection control policies.
• Cordially demonstrate timeliness and professionalism in appearance, communications, and actions during all interactions and with all individuals and entities.
• Solve practical problems, dealing with a variety of issues, and interpret a variety of instructions furnished in written and oral form.
• Attend meetings as required.
• Perform other duties as requested or assigned.

Computer, telephone, facsimile machine, copier, scanner, printer, calculator and other standard office equipment. Blood pressure cuffs, stethoscope, syringes, scales, glucose monitors, suction equipment, crash cart, miscellaneous medical equipment and DME.

Education:

• High school or equivalent.
• Medical Assistant certification required.
• BLS/CPR certification required.

Experience:

• One year customer service experience required.
• Medical office or healthcare experience preferred.

Personal Job-Related Skills / Abilities:

• Must be committed to quality and patient safety at all times.
• Excellent command / highly proficient in spoken and written English; bilingual in Spanish preferred.
• Basic computer skills, including but not limited to:
  Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
• Must be effective at adjusting to change, prioritizing duties, handling stress and effectively communicating face-to-face and/or over the telephone.
• Must be able to work independently, and flexibly, and as a part of a multidisciplinary team.
• Must be able to manage several interruptions throughout the shift.
• Must have strong interpersonal and communication skills, verbal and written.
• Must have strong time management skills.
• Must be able to work under pressure while interacting in a helpful, courteous manner with a high degree of patient contact.
• Sufficient hearing, vision and dexterity to perform duties safely.

Physical:

• Activity Up to %
• Walking 80
• Standing 80
• Kneeling 50
• Sitting 10
• Pushing 25
• Bending 50
• Climbing 10
• Squatting 50
• Pulling 25
• Reaching 50
• Lifting up to 50lbs 20
• Wrist/Finger Movements 90

Mental:

• Stress Level Low to Moderate

Individual position core competencies:

• Quality
• Service Excellence
• Compassion
• Professionalism
• Fiscal Responsibility

Required education within first 60 days (if employee is from outside organization).

• GrahamRMC Orientation
• Department Orientation

Continuing/Annual Education and Training:

• Falling Star Program
• Safety Storm Program
• BLS/CPR
• As needed to maintain certification/ licensure of position

Employees Supervised: __No__

An ‘X’ under the most appropriate category is marked and describes any extreme or hazardous working conditions that the job has to work under:

Frequency of Condition

Condition 1-33% 34-66% 67%+ Description

Extreme Heat 1-33%

Extreme Cold 1-33%

Extreme Swings in Temperature 1-33%

Extreme Noise 1-33%

Working Outdoors 1-33%

Working Indoors 67%+

Mechanical Hazards 1-33%

Electrical Hazards 1-33%

Explosive Hazards…