PCA II, PRN

Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence.

Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit

Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience.

Premier ER & Urgent Care, an Intuitive Health company, provides both Emergency Room and Urgent Care services in modern, convenient facilities across Central Texas. Our hybrid model ensures patients receive the right level of care - whether for serious emergencies or everyday needs - with a focus on quality, compassion, and efficiency.

Under the supervision of on duty, licensed personnel (i.e., Registered Nurse, Licensed Vocational Nurse, or Providers), the Patient Care Assistant may perform a variety of functions in support and care of patients requiring urgent or emergency care.

• Welcomes and greets all patients in person and/or over the phone. Answers the phone while maintaining a polite, consistent manner practicing proper telephone etiquette.
• Protects patient confidentiality and ensures that Protected Health Information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. This includes not sharing passwords or personal information with coworkers.
• Assists in keeping Premier ER clean and organized. Cleans and disinfects equipment, instruments, and supplies as needed.
• Attends staff meetings as scheduled.
• Maintains own knowledge/skills and attends appropriate training for role responsibilities.
• Assumes responsibility for coordination of educational activities, as appropriate.
• Assists in facility and system Quality-Assurance activities.
• Displays professionalism, tact, respect, and team effort when working with coworkers and the public.
• Refers patient complaints to appropriate designated personnel as needed.
• Assists with placing patients in rooms after registration.
• Assists with patient transport within the facility or to their car upon discharge.
• Acts as a sitter for psychiatric patients in crisis (suicidal ideation, homicidal ideation) when needed.
• Receives supplies into the facility. Unpacks and properly stores items in a timely manner.
• Performs tasks and/or assist with procedures that are within his or her knowledgebase, competency, and as permitted by the policies and procedures of Premier ER.
• Transports specimens to partner labs as needed.
• Works collaboratively with other disciplines to provide well-coordinated patient care. Promotes a positive attitude for good interpersonal, interdepartmental, and interfacility relationships.
• Maintains awareness of and adheres to current policies and procedure set forth by Premier as well as other regulatory guidelines dictated by entities including but not limited to The Texas Department of State Health Services and COLA’s laboratory accreditation program.
• Adheres to established laboratory procedures and follows established safety…