Secretary – Intake Clarendon

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MH Intake Adult-Clarendon Full Time Clarendon, TX, US

3 days ago Requisition

Job Title: Secretary
- Intake Clarendon (1067)

Program: Mental Health Intake

Salary:$15.66 / hour

Job Type: Full-Time

Why Join Texas Panhandle Centers (TPC)?

At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community.

• Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).
• Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision.
• Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan.
• Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).
• Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage.

Texas Panhandle Centers is seeking a Mental Health Intake Clerk (1067) to deliver trauma-informed care and clerical support functions in the behavioral health program for clients across Clarendon and the surrounding service area of the Texas Panhandle.

Key Responsibilities:

• Maintain ethical and professional communications at all times using respectful trauma-informed care language.
• Serve as the office manager for the Behavioral Health Clinic in Clarendon.
• Manage daily activities of the clinic including phone coverage, scheduling and handling client appointments, data entry, and obtaining vitals as required.
• Utilize clinical software and reports effectively to meet requirements established by the Center.
• Interact with clients over the phone and in-person in an effective and courteous manner, including those experiencing a crisis.
• Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised.

Qualifications & Credentials:

• High School Diploma or GED.
• One semester (12 credit hours) of accredited college work, OR a minimum of 8 th grade reading comprehension level as evidenced by a qualifying score on the Adult Basic Learning Examination (ABLE).
• 1 year of clerical or secretarial work experience.
• Computer-oriented with excellent customer service skills.
• Organized, detail oriented, self-motivated and able to work as a team.
• Valid Texas Driver’s License with an insurable driving record.
• At least 18 years of age.
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents.

Preferred Qualifications:

• Bilingual (English/Spanish) is a strong plus.

Texas Panhandle Centers is an Equal Opportunity Employer.