Restaurant Supervisor

Join to apply for the Food and Beverage Supervisor role at SERVPRO of Saginaw / Bay City

Join to apply for the Food and Beverage Supervisor role at SERVPRO of Saginaw / Bay City.

Assist and directs Restaurant, Bar and Room Service operations and activities to ensure a positive experience to all guests.

• Responsible for assisting management of restaurant, bar, tasting room, and banquet operations including food and beverage preparation and service, team members, ordering inventory, and food and beverage cost control
• Be present on the floor to ensure all Food and Beverage is served as per Hotel Standards
• Be present in all outlets and attend to all guest requests to ensure guest satisfaction
• Assist with implementing new menus and training team members on menu knowledge and SOP's
• Assist with training, supervising, and guiding Food and Beverage team members
• Ensure that the facility remains in compliance with safety regulations and health codes
• Assist in responding to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
• Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service
• Assists with periodic meetings with F&B team to review past and future performance of service, quality, and general information concerning guest and employee relations
• Supervise and handle all F&B needs for any events or functions and participate in BEO meetings
• Assist with planning and executing all events
• Coordinates with the event host on all aspects of the banquet function
• Performs planning and organization functions for the banquet department like maintaining the banquet logbook, maintaining and updating function sheets and BEOs
• Assist in conducting pre-shift and pre-function meetings. Discuss any last minute changes with the banquet team as they come up
• Maintains relationships with vendors including, but not limited to, rental companies, entertainment suppliers, and transportation companies
• Maintains timely and effective paper flow and communication within the sales and catering area, as well as with other departments
• Support Sales Team as requested
• Coordinate Sales Department and other in-house events
• Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service
• Responsible for accepting and accurately recording payments for events and deposits
• Set up, execution, and break down of resort events: i.e. movie nights, live music, pool parties, etc.
• Assist with amenities and welcome note cards
• Special projects or other duties as assigned
• Any and all duties assigned by management

Two years of related experience or equivalent. Current knowledge of regional and national trends in food and beverage. Demonstrated proficiency in supervising and motivating subordinates.

• 401(k)
• 401(k) matching
• Dental insurance
• Company parties
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Opportunity for advancement
• Paid time off
• Referral program
• Training & development
• Tuition reimbursement
• Vision insurance

• Able to work varied schedule that includes: mornings, mid-day, evenings, weekends, and holidays.

• Entry level

• Full-time

• Management and Manufacturing
• Industries
• Facilities Services