Director, Software Engineering

Fidelity will not provide immigration sponsorship for this position.

The Role

We are seeking a seasoned and technically strong Director of Software Engineering to lead the development and evolution of the Archive platform. This is an exciting opportunity to be at the forefront of a transformational modernization journey, reimagining and rebuilding an enterprise-wide customer communications Archive platform.

You will play a defining role in shaping the future of how systems and users interact with the modernized platform, replacing aging systems with modern, high-performance, container-based applications that integrate seamlessly across enterprise systems, tools, and financial data services. Beyond engineering delivery, you will own the delivery roadmap, drive technology strategy, and lead a high-performing team through a complex, multi-phase modernization.

Key Responsibilities

Delivery and Execution

• Own end-to-end engineering delivery, from backlog refinement and sprint planning through release management and production deployment.
• Drive a high-performance delivery culture that balances velocity with quality, reliability, and security in a regulated financial environment.
• Establish and monitor KPIs for delivery health, system performance, reliability, and modernization progress, using data to drive continuous improvement.
• Remove organizational blockers and dependencies that impede engineering execution, escalating appropriately and decisively.
• Drive incident management, root cause analysis, and operational stability improvements across the platform.
• Own technology lifecycle management and technology product management, ensuring all applications and platform components are maintained to the latest standards, current versions, and best practices.
• Champion the adoption of AI-enabled engineering capabilities and intelligent automation opportunities that improve developer productivity, accelerate delivery, enhance software quality, and reduce operational overhead.
• Lead large-scale archive modernization initiatives, including legacy platform retirement, cloud migration, archival data migration, and platform simplification while maintaining business continuity.
• Establish service level objectives (SLOs), operational metrics, and reliability targets that ensure platform stability, resiliency, and customer satisfaction.
• Partner with architecture and engineering leaders to ensure solutions are designed for scalability, observability, resiliency, security, and long‑term maintainability.

Strategy, Roadmap and Planning

• Closely partner with Product Manager and VP of Engineering to build a delivery roadmap balancing modernization, operationally driven initiatives, regulatory compliance, and operational stability.
• Translate strategic intent into actionable engineering plans with clear milestones, resource requirements, and success metrics.
• Lead structured planning and prioritization processes, balancing new capability delivery, platform modernization, and operational stability.
• Partner with business stakeholders to align technology delivery with business goals.
• Establish design principles and platform standards that guide engineering decisions and ensure the Archive platform is a best‑in‑class product.
• Communicate technical strategy and delivery roadmaps clearly to both technical and non‑technical executive audiences.
• Partner with Enterprise Architecture, Compliance, and Records Management stakeholders to define the long‑term strategy for archival data management, retention, retrieval, governance, and regulatory compliance.
• Drive technology decisions that balance platform modernization, operational risk reduction, regulatory obligations, scalability, and total cost of ownership.

Organizational Leadership

• Lea…