Community Manager - Ten at Joshua Tree

Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.

Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally.

We are currently seeking a Community Manager to join our team at Ten 06 at Joshua Tree, a 181 unit apartment community in Joshua, TX.

Manages property (or properties) for stakeholders by performing the following duties personally or through direct reports:
Maximize occupancy/collections/physical appearance/resident retention/compliance (as applicable). Establish and maintain a pleasant atmosphere and relations with the residents of the community. Maintain visibility, professionalism, and rapport. Responsible for day-to-day operations of the property.

• Maintains daily operations and may be expected to fulfill duties of any open position which may include caretaking, housekeeping, grounds keeping, and light maintenance duties to ensure physical curb appeal and cleanliness of the community. Acts as a liaison between corporate staff and on-site management and/or maintenance personnel.
• Meets with staff to go over all relevant business, including discussion of occupancy goals, renewals, and projections. Prepares and conducts orientation and training with employees and partners with Human Resources as needed. Prepares and conducts performance reviews for employees and makes recommendations for salary increases and/or advancement. Hires and terminates employees in accordance with company policy/procedure, Federal and State laws and under the direction of the Area/Regional Manager and Human Resources.
  
  Maintains employee records for attendance, PTO, employee performance management, etc.
• Works with residents in establishing good communication and resident retention programs; and resolves resident issues in a fair and timely fashion.
• Follows Dominium purchase order and purchasing procedures. Oversees and adheres to all appropriate company accounting directives. Works within the established budget and notifies the Area/Regional Manager of any possible variations immediately.
• Collects rent and all monies due on the first of the month. Maintains very thorough collection procedures including knocking on doors. Sends the files for evictions in a timely manner and ensures files go to collection agency in accordance with policy.
• Handles all details of move-ins and move-outs, giving special attention to unit inspection checklists. Reviews move out charges to maximize chargebacks and compares this to the move-out checklist.
• Process applicant files for screening and in accordance with property’s designated housing program(s) (Section 8, Vouchers, Section 236, Section 42, Bonds, 4D, etc.) in a timely and accurate manner.
• Reports accidents and emergency situations immediately. Addresses and corrects all internal and external audit findings in the designated time frames. Maintains and/or documents all community records, files, and reports in property management database. Conducts monthly safety meetings with all staff.
• Responds to internet leads and reviews weekly traffic reports, closing ratios by employee, outstanding renewal opportunities, and guest card follow-up procedures. Reviews and signs all lease agreements. Partners with corporate Marketing as needed.
• Ensures all maintenance requests are handled promptly, efficiently and in accordance with Dominium’s policies and procedures. Continuously inspects the property for improvements, recording deficiencies and taking the necessary action within approved budgetary allocations. Ensures property is in a presentable condition at all times by walking the property including vacant units, grounds, and interior common areas regularly. Reviews work order response…