Branch Operations Manager

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Full Time Haskell, TX, US

2 days ago Requisition

Who We Are:

Founded in 2020, AMERI-CANS is a fast-growing, veteran-owned enterprise built by Marine Corps veterans who know firsthand the critical importance of field sanitation. Headquartered in Manassas Park, VA the Company’s growth has expanded beyond the DMV area and now includes Indiana, South Carolina, Georgia, Texas and Ohio. Our expansion is fueled by a no-nonsense focus on execution, adaptability, and relentless problem solving.

We are Mission driven, and our success enables us to support fellow Veterans and Gold Star families in honoring our shared service and their sacrifice. We are constantly looking for Veterans in pursuit of their post-service ambitions and talented individuals with an unwavering desire to succeed and grow with us.

Job Overview:

The Branch Operations Manager is responsible for overseeing the daily operations of AMERI-CANS’ service branch, ensuring seamless execution of service routes, operational efficiency, and a high standard of customer satisfaction. This role will work closely with senior leadership during an initial training period before taking full ownership of branch operations, personnel management, and process optimization.

AMERI-CANS has a dynamic team of technicians, operations and administrative staff that champion the highest standards of performance, integrity and customer service, without compromise. We are driven by purpose, with a vision to grow in a meaningful way that enables us to impact our community of veterans and their families. We work towards that vision every day and we are looking to fill this critical role with someone ambitious, with an entrepreneurial spirit and a strong desire to excel in a meritocracy where your success is in your own hands.

Job Duties and Responsibilities: (Essential Job Duties) Common activities listed below: actual position responsibilities may vary.

• Oversee day-to-day service route execution, ensuring 100% completion of commitments.
• Coordinate with back-office operations, including order management, billing, receivables, supply, and logistics, to ensure seamless execution.
• Manage operations personnel time, attendance, and records in collaboration with administrative staff.
• Maintain fleet readiness, equipment maintenance, and repair schedules.
• Organize and manage operations personnel to maximize productivity, morale, and customer satisfaction.
• Direct the ongoing organization and optimization of service yards, equipment, supplies, and staging areas.
• Lead new site setups for commercial systems, including coordination of 3rd-party assets, materials, and budgets.
• Prioritize maintenance and yard staff activities according to tactical and strategic goals.
• Support special events, local projects, and weekend operations to ensure execution aligns with expectations.
• Refine operational standards, develop differentiators, and “bullet-proof” setups and products.
• Improve driver and A-driver productivity while reducing road-time to support work-life balance.
• Provide market intelligence, including trends, competition, and client feedback, to company leadership.
• Offer operational planning and execution recommendations with a long-term, six-month outlook.
• Mentor and counsel staff to continually enhance quality of work.
• Facilitate the growth and optimization for all Texas sites.

Key Skills &

Qualifications:

• 5–10+ years of relevant industry experience.
• Familiarity with operational processes, technical infrastructure, equipment, and day-to-day challenges in the field.
• Absolute commitment to completing the job…