Waterpark Operations Manager

Waterpark Operations Manager

Boardwalk Bay | Kemah Boardwalk | Opening Early 2027

Arrr, your next career adventure awaits! Landry’s is seeking a dynamic, hands-on Waterpark Operations Manager to help lead the upcoming opening of Boardwalk Bay, Kemah Boardwalk’s new pirate- and shipwreck-themed waterpark, opening in early 2027!

This is an exciting opportunity to play a pivotal role in bringing a brand-new waterpark to life. From preparing for opening day and building high-performing teams to establishing a strong culture of safety and delivering unforgettable guest experiences, you’ll help shape the operations and atmosphere of this exciting new destination from the very beginning.

Working closely with Senior Waterpark Leaders, you’ll oversee park-wide operations, develop team members, drive operational performance, and help create an immersive adventure where exceptional hospitality and safety go hand in hand. If you’re ready to take the helm, lead with confidence, and make a lasting impact, this is your opportunity to be part of something new.

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Annual discretionary bonus potential

Lead Park-Wide Operations

• Help prepare for the opening of Boardwalk Bay by coordinating operational planning, staffing, training, inspections, and attraction readiness.
• Oversee daily operations across Aquatics, Guest Services, Admissions, Food & Beverage, Safety, and other support departments.
• Lead daily opening, operating, and closing procedures, ensuring staffing, inspections, attractions, cleanliness, and guest amenities are ready for operation.
• Monitor attendance, weather, guest flow, attraction availability, and operating conditions to make informed decisions and adjust resources as needed.
• Serve as the operational leader in the Waterpark Director’s absence, providing direction, accountability, and support across departments.

Champion Safety and Compliance

• Establish and maintain a proactive safety culture through training, inspections, emergency drills, and consistent enforcement of established procedures.
• Oversee aquatic safety practices, lifeguard coverage, surveillance, rotations, breaks, and rescue readiness in accordance with the company’s approved aquatic safety program.
• Coordinate responses to medical incidents, severe weather, operational disruptions, and other emergencies, ensuring appropriate documentation and communication.
• Make timely decisions to suspend operations when unsafe conditions arise and coordinate reopening after required corrective actions and clearances.

Build and Develop High-Performing Teams

• Recruit, train, coach, and develop supervisors and frontline employees to support a successful opening and long-term operational excellence.
• Manage staffing plans, scheduling, labor deployment, performance evaluations, and workforce accountability.
• Strengthen leadership capabilities through ongoing coaching, mentoring, and development.
• Lead preseason hiring, training, inspections, and operational readiness while adapting to seasonal staffing demands.

Deliver Exceptional Guest Experiences

• Set the standard for exceptional hospitality, professionalism, cleanliness, and consistent guest service throughout the park.
• Help bring Boardwalk Bay’s pirate and shipwreck theme to life through an engaging, welcoming, and memorable guest experience.
• Resolve escalated guest concerns with sound judgment and effective service recovery.
• Identify opportunities to improve guest…