Restaurant Host

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the resort features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. The resort is operated by the Carter Hospitality Group with 20 years of experience in the hospitality field.

Carter Creek Winery Resort & Spa is currently hiring Host/Hostess to join our resort. In this position, the ideal candidate will be coordinating dining room reservations and guest seating to assure a seamless transition from the podium to the table. The Host/Hostess will answer questions about and direct guests to other areas of the property, answer the phones and take restaurant reservations.

• Coordinates seating and reservations of the dining room, monitors efficiency of the workflow of the servers under the direction of the Supervisor.
• Answers phones with in three rings in a courteous and professional manner.
• Meets and greets guests promptly, courteously, and addresses guests by name when possible.
• Escorts guests to tables with the proper amount of clean menus and wine lists.
• Maintains a complete working knowledge of the Dining Room menu.
• Maintains a waiting list with approximate times, directs guests to areas to wait and informs the guests when their table is ready.
• Handles all guest complaints or dissatisfaction promptly and professionally, informs the Manager of all guest issues.
• Anticipates guests’ needs at all times.
• Inspects and replaces menus and wine lists that are soiled.
• Performs other duties as assigned by the Manager.
• Maintains a professional appearance and demeanor.

One year previous restaurant experience preferred. Must be able to speak, read, understand and write the primary language of the workplace. Restaurant experience preferred.

• TABC Certification
• Food Handler’s Certification

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

• Employee discounts
• Referral program
• Paid sick time

• Must be available to work all shifts including weekends
• Flexible scheduling
• Additional work available for special banquets or events