Customer Service Representative

Benefits

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

Location:

La Grange, Texas Company:
Double C Pest Control Website:

Double C Pest Control has proudly served La Grange and the surrounding Texas communities since 1999. As a family-owned and operated company, we’re known for delivering reliable, eco-friendly pest protection with integrity, respect, and clear communication. We’re expanding our team and looking for a highly organized, customer-focused Customer Service Representative (CSR) who shares our commitment to professionalism and exceptional service.

The CSR is the first voice our customers hear and a vital part of keeping our day-to-day operations running smoothly. You’ll interact with homeowners and business clients, coordinate service visits, assist with administrative tasks, and help maintain accurate records—all in a friendly, professional manner.

• Answer incoming calls and emails with professionalism and accuracy
• Schedule inspections and services, managing technician routes efficiently
• Perform minor Quick Books entries, including payments and invoices
• Maintain detailed records using Microsoft Office (Word, Excel, Outlook)
• Communicate clearly with customers and technicians to ensure satisfaction
• Support account management and follow-up communications
• Assist in maintaining an organized office environment and dependable workflow

• At least 1 year of office or customer service experience
• Proficiency with Microsoft Office and familiarity with Quick Books
• Exceptional verbal and written communication skills
• Detail-oriented and dependable, with strong multitasking ability
• Positive attitude and professional demeanor essential
• Experience in the pest control or service industry ideal, but not required

• Family-owned and trusted by the community since 1999
• 100% satisfaction guarantee—our team stands by its work
• Commitment to safe, eco-friendly, kid- and pet-friendly pest control methods
• Focus on long-term relationships with customers through honesty and respect
• Dedicated to innovation, testing, and using the most effective products available

• Competitive hourly pay based on experience
• Full-time schedule with consistent daytime hours
• Supportive team environment with training and growth opportunities
• Paid time off and potential for advancement as the company continues to grow

If you’re looking for a local company where communication, teamwork, and professionalism are valued, we’d love to hear from you.